Customer Service & Purchasing Coordinator
Customer Service & Purchasing Coordinator
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Role Overview
We are looking for a proactive and friendly individual to join our operations team as a Customer Service & Purchasing Coordinator. This is an exciting opportunity for someone with experience in customer service, order processing, and/or purchasing - ideally in a manufacturing or fast-paced environment.
If you enjoy building relationships, solving problems and keeping things running smoothly behind the scenes, this could be the role for you.
Responsibilities:
- Experience in customer service, order processing or purchasing
- Ideally from a manufacturing, supply chain or production environment
- Strong communication and interpersonal skills
- Highly organised with excellent attention to detail
- Confident using Microsoft Office (especially Excel)
- Familiarity with Microsoft Dynamics 365, Business Central and/or inventory planning tools like AGR Inventory
What we're looking for:
- Self-motivated, solution focused and forward thinking
- A collaborative team player who enjoys a varied role
- Acting as the main point of contact for a set customer base
- Processing customer orders and schedules accurately and on time
- Responding to customer queries promptly and professionally
- Supporting the Sales team to deliver outstanding service
- Raising purchase orders and ordering materials using AGR Inventory planning suggestions
- Maintaining accurate system data using Microsoft Dynamics 365, Business Central, and AGR Inventory
- Preparing weekly KPI's and delivery performance reports
If you are someone who thrives in a busy, people-focused role and you're ready to bring energy and precision to our operations team, we'd love to hear from you.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Retail Office Equipment
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