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* Monitor and optimise the performance, availability, and scalability of our cloud infrastructure and services.
* Manage and automate cloud operations using tools such as PowerShell, Azure CLI, Azure DevOps, and Azure Monitor.
* Operate, maintain, and enhance the Azure Virtual Desktop (AVD) environment.
* Assist in the design and implementation of cloud solutions using Microsoft Azure services, such as virtual machines, storage accounts, networking, security, backup, and disaster recovery.
* Ensure compliance with cloud governance policies and best practices, such as identity and access management, resource tagging, cost management, and security standards.
* Support the Technical Services Head and IT Director with cloud billing and reporting, as well as providing guidance on cloud cost optimisation strategies.
* Provide technical support and troubleshooting for our cloud-based applications and systems, such as, but not limited to our Ring Central telephone platform.
* Stay updated with the latest trends and developments in cloud technologies and services.
Qualifications and skills required
* Educated to Degree level in appropriate technology area (e.g. Computer Science, Network Administration)
* Certifications in Microsoft Azure, such as Azure Administrator, Azure Network Engineer, or Azure AI Engineer, is a plus.
* At least 3 years of experience in cloud engineering, on the Microsoft Azure platform.
* Comprehensive understanding of AVD architecture, design, and migration best practices, along with proficient management of daily operational tasks in the environment.
* Expert in setting up and managing host pools, session hosts, user access, application layers, and FSLogix profiles.
* Strong knowledge of cloud architecture, design, and implementation principles and practices.
* Proficient in scripting and automation tools, such as PowerShell, Power Automate, Azure CLI, Azure DevOps, and Azure Monitor.
* Experience working with Azure Foundry, Microsoft Copilot Studio and AI Agents.
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