Join us as a Receptionist at The Dorchester,
recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024
& 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards.
We continually strive to build and nurture a culture where inclusiveness is
part of our DNA, reflected in our values of passion, personality, respect,
working together, and creativity. We believe that a variety of perspectives
enriches our culture and drives our success.
We care about your career and are known for having the
absolute best people in the industry. When you join us as a Receptionist, you
start a unique opportunity to become celebrated as the very best in your field.
You'll learn not only from your fellow Legends, but also through our
award-winning learning academy, so that you can achieve the highest standards
of craft, service, and leadership and become a legend in your own story.
What you'll do
As a Receptionist, you'll enjoy your work and
take pride in delighting our guests:
* You will be responsible for managing reservations
and table allocations during your shift which will include meeting and
greeting guests, seating guests to allocated tables and bidding them
farewell on departure all to ensure our guests receives nothing but the
best.
* You will be responsible for fulfilling our gests
special requests including dietary requirements, food and drink
preferences and special occasions.
* You will communicate with other departments and
extended hotel team in order to ensure the alignment remains.
The items shared are the essence of a day in the life
of a Receptionist, but we'll make sure you are provided with specifics on how
we care for our hotel. The operational hours of work are shift-based and
may be subjected to change.
What you'll bring
Essential Skills and Experience
* Strong verbal communication skills and be well
presented
* Positive and enthusiastic attitude
* Strong verbal communication skills – English is
the primary language used in our hotel.
Preferred Skills
* Microsoft Word knowledge
* Previous experience in hospitality and bring in a
good understanding of luxury
What you'll get
* Complimentary Stays: Enjoy
complimentary stays with breakfast at Dorchester Collection Hotels every
year.
* Discounts out
hotels, Benefit from discounts at various high street and online shops
* Employee Perks: Enrol
from day 1 into the Royal London Private Pension scheme (we contribute 8%
towards your pension); Benefit from Seasonal ticket loan, Rental deposit
scheme, private financial advice, and Eye care vouchers.
* Training and Development: Advance
in your career by accessing various apprenticeships from Level 2 to
Hospitality Degree Level 5. We partner with outstanding nationally
recognised Apprenticeship providers.
* Social Events:
Participate in vibrant social events, including a summer party, winter
ball, pub quizzes, and cultural and milestone recognition celebrations.
* Referral Bonus: Earn a
£1000 bonus when you recommend a friend.
* Well-being Support: Access
immediate well-being advice because we care about our employees.
We celebrate diversity and are
committed to creating an inclusive environment for all employees and
applicants. If you need us to do anything to support you during the recruitment
process (such as adjustments to how you apply, alternative formats of
information, or adjustments to the assessment process itself), please do call
People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so
that we can discuss how we can support you through this process.