Job Title: GP Administrative Assistant — Location: Larksfield Surgery SG54HB — Contract: Full-time — Salary: Starting £12.21
Overview
Larksfield and Arlesey Medical Practice is seeking a proactive and highly organised GP Administrative Assistant to join our friendly primary care team. This key role supports GPs and clinical staff with essential administrative tasks to help us deliver safe, efficient, and patient-focused care.
Responsibilities
* Provide administrative support to GPs during patient triage, including reviewing and prioritising patient information.
* Manage patient appointments: booking, rescheduling, and ensuring accurate recording.
* Support navigation of patient records and correspondence to ensure timely access to key information.
* Assist in preparing medical reports, letters, and documentation for GP review and submission, including inputting data into a patient health record.
* Carry out system searches as requested.
* Scan patient-related documentation and attach scanned documents to patient records; create electronic copies as needed.
* Liaise with patients, healthcare providers, and other organisations in a professional and efficient manner.
* Contribute to the smooth running of the practice by undertaking general administrative duties as required.
About You
* Previous experience in a healthcare setting is essential; full training will be provided.
* Strong organisational skills and the ability to prioritise tasks in a busy environment.
* Excellent attention to detail and accuracy when handling sensitive information.
* Confident IT skills; experience using clinical or administrative software (e.g., SystmOne) would be an advantage.
* A team player with good communication skills and a patient-centred approach.
What We Offer
* A supportive and welcoming team environment.
* Training and development opportunities to support your career progression.
* Flexible working options where possible.
* NHS pension scheme.
If you are organised, motivated, and committed to supporting primary care services, we would love to hear from you.
Equality, Diversity & Inclusion
A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.
Patients and their families have the right to be treated fairly and involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and staff with dignity and respect.
Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat patients and colleagues with dignity and respect.
Safety, Health, Environment and Fire (SHEF)
This practice is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for yourself, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with applicable health and safety legislation.
Confidentiality
This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters. It is essential that all staff protect patient information and provide a confidential service.
Quality & Continuous Improvement (CI)
To preserve and improve the quality of our output, all personnel are encouraged to think about how they achieve results and continually re-examine processes to improve overall effectiveness. Everyone in the practice shares responsibility for quality improvement and delivering better patient care.
Induction Training
On arrival at the practice, all personnel complete a practice induction programme managed by the Practice Manager.
Learning and Development
Training and development are essential to ensure staff have the skills, knowledge, attitude and competencies for their role. Mandatory training will be required, and external training courses may be approved to enhance knowledge and career progression.
Collaborative Working
All staff should recognise the importance of collaborative working. Effective communication is essential to share information appropriately.
Service Delivery
Staff must adhere to practice policies and regional directives and follow established protocols. Detailed policy and procedure information is provided during induction.
Communication and Working Relationships
* Establish and maintain effective communication pathways with all practice staff and visiting clinical team members (e.g., district nurses, modern matrons, health visitors).
Job Description
This job description outlines key tasks and responsibilities. There may be other duties commensurate with the role, and the description will be reviewed regularly.
Our Commitment to You
* We will provide a supportive learning environment
* We will help you set out and revise specific educational goals
* We will ensure appropriate clinical supervision
* You will receive regular appraisals
Job Types: Full-time, Permanent
Pay: From £12.21 per hour
Benefits:
* Company pension
* Employee discount
* Free flu jabs
Work Location: In person
Reference ID: Admin / patient services team
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