Biocomposites, Ltd. is an international medical devices company that engineers, manufactures and markets world leading products for use in infection management in bone and soft tissue. Based in Keele in Staffordshire, UK, it has global operations across Europe, USA, Canada, Argentina, China and India, and helps more than 1 million patients worldwide every year! We are distinct in that our team of specialists is singularly focused on the development of innovative calcium compounds and all research. In 2022, Her Majesty the Queen honoured us with two Queen’s Awards for Enterprise in Innovation and International Trade in recognition of the impact of STIMULAN in infection cases and our outstanding continuous growth in overseas sales of more than 200% over six years. Job Summary Lead and develop the people services team for Biocomposites Group, ensuring delivery of an efficient, effective and customer focused service. Support people development by applying leading practices and technology to drive continuous improvement. Develop high performing people services that comply with regulatory requirements and audit standards across the different countries in which we operate. Responsibilities Ensure the quality of the people services provided gives employees and candidates an excellent experience with Biocomposites. Lead through a ‘hands-on’ approach, developing a high performing people service, which provides HR support. Excellent management of data, administration, payroll, and advisory processes, in line with legal requirements, and Biocomposites policies and procedures across the group. Lead a culture of attention to detail, compliance and accuracy, ensuring people services work with the wider HR team and group, to deliver continuous service improvement, accuracy of data and process improvements. Embed the use of the HR operating system and ATS, and associated ways of working across the team to ensure the best practice is adopted, and system functionality is maximized. Manage resources effectively to provide consistent high standards of service and customer satisfaction, providing mutual support across HR teams to resource peaks in demand. Maintain effective relationships with key HR colleagues and stakeholders across Biocomposites, ensuring effective communication at all times. Ensure accuracy and consistency of people advice provided, by carrying out regular checks and recordings, and following through on recommendations. Act as the Data Protection champion for People Services, ensuring all activity is in line with GDPR requirements for the group. Team members are developed and motivated to achieve a high standard of performance and customer service. All HR information is held accurately and securely, maintained in line with relevant GDPR and cleansed in accordance with legislation and best practice. To prepare monthly HR analytics and reports for the HR Director – covering a suite of HR performance metrics to provide continuous improvement. Record and control HR budget expenditure VS plan and associated PO’s. Develop, implement and monitor a people services operating plan. Experience Educated to level 4 (A level or equivalent) CIPD qualified to level 7 Proven experience of leading and motivating teams Experience of identifying and driving through continuous improvement Proven experience of developing and maintaining a customer focused service Proven general people experience and sound knowledge of employment law and best practice Working knowledge of GDPR Excellent knowledge of microsoft packages Strong knowledge of HR systems and case management. Excellent verbal and written communications Proven experience of working to deadlines and the ability to prioritize effectively Strong ability to analyze data, identify trends and implement solutions in order to drive process improvement. What do we offer? Competitive salary and benefits! With us, you will receive a competitive salary package and benefits. We grow talent. At Biocomposites we create opportunities to thrive and grow. One Biocomposites – team spirit & engagement. Our culture is important and we strive to create engaged and inclusive global teams that encourage colleagues to share their diverse perspectives and opinions. Who do we look for? People who are passionate about what we do.People who are open minded to evolving the way we work. People who can work together to transform outcomes and change lives. Benefits: Company events, Company pension, Employee discount, Free or subsidised travel, Free on-site parking