Join the Team at Aintree Racecourse – Manager/Supervisor Role Are you a natural leader with a passion for people and a flair for keeping things running smoothly? Aintree Racecourse, home of the world-famous Grand National, is looking for a Manager / Supervisor to help make every race day (and beyond) an unforgettable experience! Role responsibilities Daily tasks may include: - Providing a brilliant service for our guests - Swiftly resolving customer service complaints - Ensuring smooth communication between team members - Overseeing the floor, mitigating any issues smoothly - Motivating staff members & communicating with management - Cash-handling & administering refunds correctly What we’re looking for: · Proven experience in supervisory or management roles · Strong leadership, communication, and problem-solving skills · A love of events, hospitality, or sports is a plus · Flexibility – race days can be thrilling, fast-paced, and unpredictable! - The ability to remain calm during high-volume periods - Enthusiastic & energetic - Excellent communication skills - High empathy and understanding of others - Excellent organization skills What we offer: - Competitive pay, paid weekly - Be part of a great, supportive team -· A unique workplace steeped in history and excitement · Competitive salary and benefits · A chance to be part of iconic events that people remember for a lifetime · Fun, friendly, and passionate colleagues who make every day enjoyable If you’re ready to take the reins and lead a team where every day is a race day, we want to hear from you! Apply now and be part of the magic at Aintree Racecourse.