The Noose & Monkey is a vibrant independent gastro bar in Aberdeen's Rosemount area, known for locally sourced cuisine, inventive cocktails, live music, and a warm, creative atmosphere. We pride ourselves on high standards, a close-knit team, and delivering memorable guest experiences. We're now looking for a hands-on Bar & Restaurant Manager to lead our team and help us continue to deliver outstanding service.
What You'll Do
You'll be the on-shift lead, ensuring every service runs smoothly and guests leave with a smile. Your core responsibilities include:
* Oversee opening, shift operations, and closing — covering front of house, bar, terrace, and event nights
* Lead, coach, and motivate your team — bartenders, servers, hosts — including training, performance feedback, and shift scheduling
* Monitor service quality: ensure food/drink orders are delivered promptly, cocktails and drinks meet standard, and presentation is on point
* Manage reservations, table flow, and coordination with kitchen, ensuring smooth transitions and minimal delays
* Handle guest relations: greet guests, deal with complaints or issues swiftly and diplomatically
* Stock & inventory control: check bar/food stock levels, rotate perishable items, flag shortages, assist ordering when necessary
* Cash & till management: oversee POS operations, cash-ups, reconciliation, and record-keeping
* Health, safety & compliance: enforce hygiene standards, licensing laws (alcohol service), age checks, general safety policies
* Support event nights (live music, DJ evenings) — from staffing and crowd control to sound/ambience coordination
* Provide post-shift reports & feedback to General Manager/Owner about staffing needs, incidents, guest feedback, and ideas for improvement
* Maintain the venue's ambiance: keep areas clean, well maintained, and consistent with the aesthetic and brand
What We're Looking For
Essential Requirements
* Proven experience in supervisory or management roles in bars, restaurants, or pubs
* Strong leadership skills — able to support, coach, and inspire your team
* Excellent customer service skills; confidence in handling complaints and resolving issues
* Solid working knowledge of bar & food service operations, cocktail/drink knowledge a plus
* Sound organisational, multitasking and time-management skills
* Good financial acumen (till handling, cost control)
* Strong awareness of food safety, hygiene, and licensing regulations (a personal licence or willingness to obtain is a benefit)
* Flexibility to work nights, weekends, and during events
Desirable Extras
* Previous experience in a gastro / cocktail bar setting
* Familiarity with reservation software, POS systems, stock control tools
* Experience coordinating live entertainment or event nights
* Local knowledge of Aberdeen's food & drink scene
What We Offer
* Competitive salary (depending on experience)
* Staff discount on food & drink
* Opportunities for learning, promotion, and development
* A lively and creative working environment
* Free or discounted meals during shifts
* Support for licensing / training where needed
Location & Shifts
* Location: The Noose & Monkey, Rosemount Viaduct, Aberdeen
* Shifts: You will cover a mix of opening, evening, weekend and event shifts. Flexibility is key.
If you're passionate about hospitality, bridging operations with great guest experiences, and thrive in a fast, creative environment, we wan to hear fro you.
Job Types: Full-time, Part-time
Pay: £28,000.00-£33,000.00 per year
Benefits:
* Casual dress
* Discounted or free food
* Employee discount
Work Location: In person