Job Description Hotel Manager
Do you thrive on inspiring teams and being part of a winning culture? If so, we want you to be part of our team as the Hotel Manager at our stunning Park Plaza London Westminster Bridge Hotel.
At Park Plaza, authenticity is at the heart of everything we do. This hotel offers 1,023 guestrooms, 4 restaurants, 32 meeting rooms, and a Ballroom for up to 1,400 delegates, with stunning views of the River Thames and the Houses of Parliament.
The role will focus on executing Head of Department and Executive responsibilities, providing leadership across all facets of the hotel to a team of long standing HODs. This includes coordinating all departments to work seamlessly together and collaborating closely with corporate functions, to ensure guest satisfaction and achieve financial targets.
Your key responsibilities as the Hotel Manager:
Ensure guest and colleague satisfaction, financial goals, and compliance with business/legal targets.
Oversee daily operations, including guest services, employee management, administration, finance, legal, sales, and supplier relations.
Proactively upsell and promote all hotel outlets, special events, and VIP entertaining, as well as any related reward programs.
Create a welcoming atmosphere and personalised service for each guest, r...