Join a long-established and well-regarded supplier and installer of domestic and commercial flooring across the North West. We are now looking for an experienced and enthusiastic Account Manager to join the team in Droylsden. This role offers the chance to play a key part in both customer sales and day-to-day office operations within a busy and growing business. Account Manager - Key Responsibilities: Build and maintain strong relationships with new and existing clients Advise customers on suitable flooring products and provide accurate quotations Follow up with clients post-sale to ensure satisfaction and ongoing support Handle administrative tasks, including processing payments and maintaining accurate records Respond to customer enquiries in a timely and professional manner Support the wider sales team and contribute to achieving sales targets Ensure the smooth day-to-day running of the office and assist management as required Keep up to date with industry trends, product developments, and competitor activity Account Manager - Qualifications & Experience Required: Flooring industry experience is essential Previous experience in sales, account management, administration, or customer service Excellent communication skills with a customer-focused approach Strong organisational and time management skills Confident using MS Office, especially Excel; CRM experience is a plus Must be outgoing, personable, and proactive Full UK driving licence and access to your own vehicle Benefits: £30,000 basic salary plus performance-related bonus 20 days' holiday plus bank holidays Pension scheme Sick pay Friendly, supportive working environment Right to Work in the UK: Applicants must have the legal right to work in the UK. Sponsorship is not available.