Role: Senior Infrastructure Engineer (O365 SME)
Location: Fully Remote
Salary: Up to £70,000 + Oncall + Benefits
The position:
* 3rd line Microsoft 365 support, covering the full suite of M365 including Microsoft Endpoint Management (Intune), AAD, Exchange Online, Teams
* 3rd line MS Azure administration
* To support and develop a reliable, resilient infrastructure to meet current and future business needs
* Providing solutions to escalated technical issues as well as providing a high level of technical expertise to the business
* Providing 3rd Line support and management across Infrastructure
* Development and provision of Infrastructure Solutions, creating designs to best practices and aligned to security frameworks
* Creating solution design documentation to support new implementations
* Participates in technical design reviews, and contributes to infrastructure task estimates and planning
* Incident management and service request delivery in line with IT department SLAs
* Responding to alerts generated from infrastructure monitoring and security tools, and resolution within SLA
* Infrastructure support covering Servers(On-Prem/Azure), EUC, Networking, Telephony and Security systems
* Supporting a multi site environment including associated infrastructure.
Please apply for more information!