The Airedale Group Job Title: Call Handler Company Overview: The Airedale Group are the leading market design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we offer the complete end-to-end solution to our extensive client base. We have long-standing relationships with many of the biggest multi-site brands in the UK. Job Overview: To prioritise, coordinate, and manage maintenance, repairs and servicing work for a team of Engineers operating across dedicated geographic areas. The Scheduler ensures efficient use of Engineers time by planning routes and workloads around job urgency, location, and logistics. Working from our Weymouth office, this role is critical in ensuring field operations run smoothly, Engineers are fully supported, and customer needs are met promptly. Hours; Monday – Friday, 8:30 – 17:00 Remote working with induction to take place at Weymouth office. Key Responsibilities: * Plan, coordinate, and update daily schedules for a dedicated group of Engineers within an assigned region. * Use field service management software to optimise diary functions and maximise operational efficiency. * Respond quickly to emergency call-outs or short-notice...