General Manager, Great London, KT1 Up to £54K per annum + Benefits + Great environment! Fantastic opportunity has arisen for a dynamic and proactive General Manager/Operations Manager to ensure the smooth running of the building and team within this build to rent organisation. You will be responsible for running the property, driving revenue, maintaining the brand, leading the team, ensuring resident satisfaction and much more! Duties include: Overall responsibility and accountability for the operations of the building. Line manage, motivate and engage with the team. Monitor maintenance team and activities. Establish and maintain relationships with stakeholders. Deliver first class service to residents including complaints and dispute resolution, organising events, excellent customer service. Oversee tenancy management processes such as apartment inspections, evicting residents and collecting late fee’s and other charges. Prepare and forecast annual budgets by analysing financial statements and reviewing marketing info and operational reports. Responsible for Health & Safety and statutory compliance. The ideal candidate: Previous experience of managing a building (preferably within the BTR sector but PBSA or Hotels will be considered) Proven experience of managing and leading a team Up to date knowledge of landlord/tenant legislations Excellent communication and organisation skills Customer focussed, with a ...