We’d love to hear from you if you’re: practised and confident in managing fast-paced operations an inspiring leader and manager of people, adept at leading diverse professional teams a skilled collaborator and communicator, comfortable with taking decisions aware of the importance of excellent service, growing support for an important cause and high standards of presentation up to date with health and safety, compliance and emergency procedures familiar with business planning, growing income and managing budgets committed to making sure experiences are truly for everyone, with practical knowledge of improving accessibility in a workplace or visitor attraction Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Operational management ability Leadership skills including coaching, team development, motivation and communication Ability to manage operational risk, including how to assess and manage risk effectively Proven track record of managing budgets, finances, small projects and contracts Effective communication and stakeholder engagement skillsProperty Operations ManagerIf you're enthusiastic about leading for operational excellence this role would be perfect for you. More than 20,000 visitors enjoy Claydon every year and managing a property isn't always 9 to 5 but like our visitors you'll benefit from being in this stunning setting we want Claydon to be a great place to visit, work and volunteer and you'll be pivotal in achieving this. As a member of the portfolio leadership team you'll deliver common leadership responsibilities and contribute to the overall plan for the Stowe and Aylesbury vale property group.You’ll work collaboratively with your colleagues – particularly those in visitor experience, programming and facilities – to run the visitor operations here. Together, you’ll be making sure that every visitor has what they need to have their best possible day, as well as the chance to discover the work of the Trust for themselves. You’ll do whatever it takes to ensure business as usual’ and maintain high presentational standards internally and externally.You'll have a key role in ensuring business continuity, security, safety and compliance. You'll also help to maximise commercial and fundraising potential.Working with the visitor experience manager other department leads, you'll contribute to the longer-term vision for the property, shaping and influencing the future direction of Claydon and developing a positive and welcoming culture.You’ll be expected to work some weekends and evenings, as required. This role also includes Key Rep duties on a rota with two other members of staff. One in every three weeks (average) will involve providing out of hours cover during which time you must reside in the house.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 16 November 2025 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 166560IRC166560BuckinghamPermanent f/t (37.5 hrs pw)Ends: Nov 16th Important notice In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy. We’re looking for a Property Operations Manager at Claydon House, to be responsible for the daily operation of this busy and much-loved National Trust site, and for introducing improvements to make it as welcoming as possible for everyone.Accommodation is provided to the postholder for the proper or better performance of their duties in accordance with Trust criteria and HMRC rules.Stowe, Stowe, Buckingham, MK18 5EQCompliance.Eligibility to Work in the UK34,437 pa