Job Description
Software Professional Services Manager
£45,000 to £50,000
Scunthorpe
35 hours per week (Mon - Fri)
Office Based
Are you a strategic leader with a passion for delivering predictable, high-quality software projects while creating effortless customer experiences?
As our Software Professional Services Manager, you’ll lead the delivery of our ERP implementations and operational processes, ensuring customers experience a seamless journey from onboarding through to support handover. Your leadership will safeguard HBP’s reputation for quality, expertise, and customer care, while balancing commercial success and operational efficiency.
This role is perfect for someone who thrives on turning complex projects into calm, controlled delivery experiences, empowering consultants, driving process consistency, and ensuring every customer feels confident in their solution through effective, engaging training delivery and a well-supported onboarding journey.
Overview
The Software Professional Services Manager will oversee the end-to-end Delivery of our software implementation team across our multi-product ERP portfolio — including Microsoft Dynamics 365 Business Central, Sage 200, Sage Intacct, Pegasus Opera 3, and Exchequer.
You’ll be respon...