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Head of IT Operations & Governance
About the Organisation
NFP People are recruiting on behalf of a highly respected international philanthropic foundation that uses the law as a tool to combat climate change and drive environmental and social justice. This not-for-profit organisation partners with leading legal experts and changemakers to create systemic, sustainable impact.
Operating across multiple time zones and jurisdictions, the foundation’s work depends on a secure, resilient, and trusted technology environment that enables seamless collaboration and protects sensitive data at every level.
The Role
We’re looking for an exceptional Head of IT Operations & Governance to oversee and advance the organisation’s technology infrastructure, governance, and information security.
This is a strategic and hands-on leadership position, ensuring the foundation’s systems are secure, efficient, and scalable to support its expanding global mission. You’ll manage outsourced providers, optimise cloud and Microsoft 365 systems, and ensure the organisation maintains exemplary standards in cybersecurity, compliance, and data protection.
Confidentiality, integrity, and discretion are paramount. The ideal candidate will have a deep understanding of the pressures surrounding technology management in a global, fast-moving, and high-stakes environment balancing operational delivery with the need for strategic foresight and resilience.
Key Responsibilities
1. Lead the development and implementation of a secure, scalable IT environment aligned with organisational goals.
2. Oversee the governance, risk, and compliance framework, embedding data protection and cybersecurity best practices.
3. Drive strategic initiatives including Microsoft 365 and SharePoint adoption, digital process improvement, and infrastructure modernisation.
4. Manage third-party service providers and ensure high-quality, responsive IT support.
5. Establish strong monitoring, reporting, and audit mechanisms to maintain readiness and accountability.
6. Foster digital confidence across teams through user training, guidance, and knowledge-sharing.
7. Act as the senior point of contact for IT risk management, business continuity, and emerging technology trends.
About You
You are a trusted, discreet, and strategic technology professional with a track record of delivering secure, high-performing IT operations in complex organisations. You bring strong governance, risk management, and stakeholder engagement skills, combined with the ability to lead confidently in sensitive and global contexts.
Essential skills and experience:
8. Senior-level experience in IT operations, governance, or systems management.
9. Deep expertise in Microsoft 365 and SharePoint environments.
10. Proven track record in cybersecurity, data protection, and compliance frameworks.
11. Experience managing outsourced service providers and large-scale technology projects.
12. Strong strategic and analytical skills, with sound judgment and discretion.
13. Excellent communication and stakeholder management across international teams.
Desirable:
14. Senior experience in the not-for-profit or philanthropic sector.
15. Experience in a global organisation, understanding diverse operational contexts and technology pressures worldwide.
Working Arrangements
16. This is a hybrid position, requiring at least 2 days per week onsite at either the Central London or Amsterdam office.
17. The post is full-time and permanent; however, a 4-day working week will be considered.
18. Salary Range: £80,000 - £100,000 per annum
To discuss this role in more detail please contact Hannah at NFP People.