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One Stop - Customer Service Assistant, Blyth
Client: One Stop
Location: Blyth, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference:
Job Views:
4
Posted:
02.05.2025
Expiry Date:
16.06.2025
Job Description:
One Stop • One Stop Blyth Northumberland • Apply by 16-May-2025
About the role
What is in it for you
Job Description
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will work in a fast-paced retail environment where no day is the same.
You will play an important role in the day-to-day operations by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.
Since the customer is at the heart of everything we do, you will constantly look for ways to improve service through on-the-job coaching and feedback.
With your guidance, your store will always remain a safe place to work and shop.
You will be Responsible For
* Serving customers with passion and pride, providing natural service.
* Encouraging customer feedback through surveys.
* Working across all store areas including online, tills, replenishment, vending, and stock routines.
* Practicing safety in all tasks based on received training.
* Participating in seasonal, community, and charity events to foster an inclusive atmosphere.
* Understanding store performance and your role in delivering profit.
* Living our values, making everyone feel welcome, and following policies.
* Clocking in and out accurately for proper payment.
* Following security procedures and wearing safety equipment.
* Following the 'think 25' policy when serving age-restricted products.
* Responding promptly to assistance calls or interventions at self-service checkouts.
* Maintaining a clean, tidy, and organized environment.
* Potentially running shifts in the absence of managers.
* Following all training to ensure safety and legality.
* If applicable, managing the Post Office Local operations, including passing background checks for financial and criminal records.
Flexible Working
We support flexible working arrangements. Discuss your needs during the application process, whether you are starting your career, caring for others, nearing retirement, or balancing other commitments.
Core Purpose
Serving our customers, communities, and planet a little better every day.
Values
* Our customers are at the heart of everything we do
* We treat each other how they like to be treated
* We work together as one team
* We make things easier
About us
One Stop Stores Limited operates over 1,000 convenience stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including cash machines, Post Office, parcel services, bill payments, lottery, vending, and more. We are a subsidiary of Tesco, with stores throughout England and Wales.
Please Note
We only recruit individuals who have passed the school leaver’s age. Benefits include discounts, savings schemes, insurance, medical support, flexible working, and more.
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