About the Role We are seeking a proactive and highly organized Office Administrator to join our team at the Thurmaston Office. This key role supports the Operations Teams in Leicester, ensuring the efficient day-to-day running of the office and contributing to a high standard of service delivery. Key Responsibilities * Provide comprehensive administrative support to the Operations Teams. * Maintain and update internal databases such as RADAR, SAGE, Webroster, and Nourish. * Manage and track training records for all staff. * Schedule and coordinate interviews, supporting the recruitment team to ensure new starter compliance and manage the recruitment pipeline. * Take accurate minutes at meetings and distribute them promptly. * Liaise with the payroll team to process staff and service user mileage, training payments, etc. * Collate weekly hours data and populate organisational reports and systems. * Maintain efficient records management systems, ensuring GDPR compliance. * Professionally manage incoming/outgoing telephone calls and emails, logging and redirecting as necessary. * Handle and log incoming and outgoing post across the office. * Greet and assist office visitors. * Order and manage office supplies and stationery requests. * Provide admin support to the Registered Area Manager and Team Managers. * Support Team Managers in monitoring budget plans for Supported Living services. Maintain files and correspondence related to utility bills for Supported Living services. Required Skills and Experience Essential: * GCSEs in English and Maths (or equivalent). * Proven experience in an administrative or secretarial role. * Strong IT skills, including proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams, PowerPoint). * Experience using Sage or similar finance/payroll systems. * Excellent telephone manner and strong verbal communication skills. Desirable: * Experience of taking and distributing meeting minutes. Personal Attributes * Highly organized with strong time management skills. * Excellent communication, both written and verbal. * High level of accuracy and attention to detail. * Flexible team player with a proactive attitude. * Understanding and respect for confidentiality. * Willingness to undertake ongoing training and personal development