Tesco Great Notley, England, United Kingdom
Customer Delivery Driver - Great Notley
Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. Helping others and delivering great service with a smile.
Pay starts from £13.35 an hour; increases to £14.56 for stores inside the M25. Additional payments may apply depending on location.
We offer a minimum of 16 guaranteed hours each week. If you prefer fewer hours, a minimum of 12 hours is also available.
Availability Window
* Sun: 13:00 – 23:00
* Thu: 09:00 – 19:00
* Fri: 09:00 – 19:00
* Sat: 18:00 – 22:00
Responsibilities
* Keep the van and trays clean and tidy.
* Maintain a clean back yard and remove litter as necessary.
* Wash trays as part of the tray wash process.
* Load the van as required, checking for roadworthiness.
* Communicate changes to customer orders and offer refunds if needed.
* Take care of products/deliveries with care.
* Explain to customers why substitutions are not charged.
* Deliver within the customer’s time slot.
* Call the customer before arriving if early.
* Contact the store/centre if required for delays of 30 minutes or more.
Qualifications
* Build relationships with colleagues to foster team spirit and customer experience.
* Show warmth and welcoming interactions with customers and colleagues.
* Respond quickly to changing customer needs and embrace change.
* Show energetic and driven attitude to deliver beyond expectations.
* Share improvement ideas with manager and colleagues.
* Hold a valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* 10% off and 15% at payday weekends – save up to £2,000 a year with Colleague Clubcard.
* Free wellbeing services covering mind, body and life.
* Life cover of five times payroll and a pension with contributions up to 7.5% matching.
* Benefits to suit you: discounts, shares, cycle-to-work schemes.
* Uniform provided with policies supporting work-life moments.
* Access to colleague networks and support.
* Additional information on benefits available on request.
About the Role
As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our drivers are the front line of customer service.
We welcome flex, stability and career change opportunities. Join a team where you can be your own boss, gaining support from managers and colleagues.
Company Commitment
Our vision at Tesco is to become every customer's favourite way to shop. We are committed to diversity, equity and inclusion. We are proud to be accredited Disability Confident Leader.
Additional Information
Please note: Tesco will only recruit individuals who have passed the school leavers age. Candidates must be over 18 for work before 6:15 am or after 9:45 pm, or in certain areas such as warehouses and driving roles.
Applications may close earlier than the advertised date when applicant volume is high.
For more information, visit www.tescoplc.com.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Retail
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