Business Need / Purpose of Role:
Daily management of all aspects of customer orders including cost/risk awareness, internal & external communications, and effective document control.
Objectives & Measurement - Including but not limited to:
Key Responsibilities and Specific Accountabilities:
Objectives:
* Management to completion of all aspects of assigned special projects (primarily defence and / or nuclear grade) in support of the Company’s overall business plans and strategies.
* Responsibility for monitoring and communicating on all assigned projects deliverables including, but not limited to, hardware, financial and commercial outputs, dispute management, customer satisfaction and on- time delivery.
* Responsibility for monitoring and reporting project profitability.
* Ensure that assigned projects are launched in a timely and professional manner.
* Optimize variations to contract and be contractually aware of scope of supply and content of purchase order.
* Ensure timely client kick-off meetings are arranged and all project handover documentation completed and distributed to relevant personnel.
* Taking a lead role in developing and maintaining relationships and interfaces with other key functions within TFT UK.
* Reporting, driving, and controlling project milestones and achievement against budget.
* Develop and maintain strong relationships with customers and suppliers to reduce commercial risk and maximize future business opportunities.
* Management of all aspects of project finances ensuring that all funds are expedited appropriately in accordance with forecasts for invoices and payments.
* Management and co-ordination of all aspects of assigned project-related in-house and external documentation in order to facilitate project close-outs.
* Management of contract completion in order to maximize cash flow and minimize exposure to financial penalty, whilst maintaining customer relationship.
* Act as a single point of contact for all project communication, both internally & externally.
* Ensure co-ordination of all project inspection activities.
* Proactively engage and support company initiatives designed to promote a culture of safe working, environmental protection and continual improvement.
* Ensure all work personally undertaken within TFT is carried out in compliance with current H&S rules and TFT safety systems and is in line with the requirements of the TFT duty of care document.
Measurements:
* Zero LTI full year ( 90% / AFTERMARKET - > 95%
* Overdues – OEM - <£400k ($500k)
* Ensure adherence to milestone invoicing to ensure 90% of our profit is converted to cash in a 12-month period.
Job Knowledge / Education and Qualifications
The details described here are representative of those that are encountered by or must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
HNC / Degree in Engineering or Business/Project Management discipline and/or minimum of two years’ experience of project management and / or customer management
Language Skills:
Able to communicate effectively at all levels of the business.
Reasoning Ability:
Excellent reasoning, communication and influencing skills.
Computer Skills:
Knowledge of computer packages such as Word and Excel.
SAP knowledge preferable
Physical Demand:
Ability and willingness to work in extended teams, represent the function with internal and external stakeholders.
Work Environment:
Office environment.
Must be willing to travel on business in the UK and overseas as required