Location: 22 Aston Road, Waterlooville, PO77XJ Salary: £28,000–£35,000 per annum Start Date: ASAP Role Overview You will play a key role in the commercial operations and customer journey, ensuring that leads are followed up, quotes are processed, samples are sent, and clients are kept informed. You’ll support the full sales and customer journey - following up on leads, managing quotes and samples, and ensuring client satisfaction from enquiry to delivery. You will represent and manage internal sales processes and oversee external client communication. This is a dynamic role ideal for someone with technical sales awareness who thrives in a fast-paced, purpose-driven environment. Key Responsibilities • Act as the first point of contact for incoming commercial and technical sales enquiries. • Process quotes, purchase orders, and sample requests in a timely and accurate manner. • Maintain the customer database, update and manage the sales pipeline. • Coordinate with the production, logistics and technical teams to ensure smooth sample delivery and customer feedback. • Provide sales reports, customer presentations, pitch documents, and compliance forms. • Assist in coordinating technical demonstrations, webinars, and trade events. • Liaise with international customers and respond to product-specific questions, supported by engineering where needed. • Ensure timely responses to RFQs and maintain documentation for B2B client accounts. Requirements Essential: • 1-3 years’ experience in sales support, customer service, or account management - ideally in a technical or B2B environment. • Excellent communication skills, both written and verbal. • Organised, detail-oriented, and confident in multitasking. • Strong proficiency in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and CRM tools. • Comfortable discussing technical products and liaising with engineering teams. • A proactive, self-starting attitude with a passion for sustainable innovation. Desirable: • Background or education in science, engineering, or sustainability. • Experience working in electronics, cleantech, or manufacturing industries. • Familiarity with ISO certification, NDAs, and technical documentation. What We Offer • A mission-driven team shaping the future of sustainable electronics. • Career growth in a fast-moving, impact-led startup. • Flexible working (hybrid model). • Paid holidays. • Opportunities to progress into sales, management and business development. How to Apply Please send your CV and a short cover note explaining your interest in the role and any relevant experience to: steve.driver@jivamaterials.com Subject: Sales Admin – Technical Sales