My client is a Private Equity-backed Care company which, through both acquisition and new openings are rapidly building a national domiciliary care provider. They are now looking for a Registered Manager to lead their outstanding-rated service based near Cambridge, ensuring compliance with the CQC and maintaining a safe, effective, and responsive service for clients.
The role
The Registered Manager will lead and support the Training Manager, Deputy Manager, Live-In Manager, Office Manager and team of carers, ensuring effective teamwork and operational excellence.
Key responsibilities include:
* Setting clear objectives and expectations for team members, supporting their professional growth and development.
* Ensuring the smooth operation of all aspects of service delivery, including scheduling, client management, and regulatory compliance.
* Ensure the service meets all CQC standards of safety, effectiveness, caring, responsiveness, and leadership.
* Prepare for and lead inspections, addressing any feedback or recommendations from the CQC.
* Establish and monitor key performance indicators (KPIs) to measure service quality.
* Supervising care plans and ensure they are tailored to individual needs and preferences.
* Lead recruitment efforts, ensuring the selection of skilled, compassionate team members
* Build strong relationships with clients and their families to understand their needs and preferences.
Essential Qualifications and Skills:
* Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
* Proven experience in managing domiciliary care services.
* In-depth knowledge of CQC regulations and quality standards.
* Strong leadership and team management skills.
* Excellent interpersonal and communication abilities.
* Ability to manage budgets and resources effectively.
Package: up to £45,000, plus car allowance, bonus and benefits