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Digital clinical facilitator

Northampton
MAX FORTUNE, INC.
Facilitator
Posted: 14 February
Offer description

Are you looking for your next challenge in digital?

We are pleased to be able to offer an exciting opportunity to join the Electronic Patient Record (EPR) Programme Team at Northampton General Hospital. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement a nationally-leading EPR system that will transform the quality of care for our patients and staff by having instantly accessible information using the latest mobile technology, reducing paper usage and utilising clinical decision support tools.

The Digital Clinical Facilitators will work as part of a dynamic Chief Clinical Information Officer team. The postholder will have an understanding of digital systems and will support the Digital Clinical Leads and Transformation Specialists with efficient and effective management of the on-going EPR development, education, implementation and training of our NGH EPR. The role is responsible for facilitating digital transformation for new digital solutions and upgrades to existing digital solutions across NGH with clear collaboration with internal and external stakeholders as required.

We are seeking Digital Clinical Facilitators from Nursing discipline. We have two roles available, one for a nurse with paediatric background and one for a nurse with adult nursing background including theatres and critical care.

The roles are full time with clinical commitment which will be agreed upon appointment.

The role is responsible for operating as a key member of the Chief Clinical Information Officer portfolio which focuses on ensuring there is clinical engagement at all levels of the Group Digital Strategy. The postholder will support Digital Clinical Leads and Transformation Specialists by contributing to improving standards of care through the effective use of digital solutions.

The Digital Clinical Facilitators will work with multi-professional teams to facilitate improving patient care by participating in audits, research and benefits realisation data collection, analysis and subsequent improvements to our processes.

The postholder will participate in engagement with end users to ensure clear documentation of current state processes and subsequent future state processes and support in clinical hazard workshops as required. They will work with members of the multidisciplinary team within the hospitals and at community venues, including all clinical colleagues, operational colleagues, administrative personnel and all teams within Digital and the EPR Programme.

The postholder will work collaboratively with our digital teams and clinical teams by acting as a representative of their clinical profession to ensure we are using technology effectively and efficiently to improve the quality of care and patient safety.

Please See Job Description For Further Duties

Travel to the hospital site will be required.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyones full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Main Duties

To operate as a key member of the Chief Clinical Information Officer portfolio which focuses on ensuring there is clinical engagement at all levels of the Group Digital Strategy

Facilitate delivery of effective, safe clinical systems with all groups of clinical, administrative and operational staff

Provide clinical advice and guidance to support the delivery of the programmes associated with the Group Digital Strategy including the NGH EPR

To facilitate the efficient and effective management of the on-going EPR development, education, implementation and training of our NGH EPR with our wider EPR programme team

To support digital transformation for new digital solutions and upgrades to existing digital solutions across with clear collaboration with internal and external stakeholders as required

To work with Digital Clinical Leads and Transformation Specialists by contributing to improving standards of care through the effective use of digital solutions

As directed by Digital Clinical Leads or Group CCIO, the individual may lead on specific elements of digital systems implementation and/or quality improvement programmes

Delivery

Ensure visibility within all clinical areas

Facilitate ongoing implementation, development and optimisation of EPR with the wider EPR programme team

Work closely with all CCIOs, Digital Clinical Leads, Digital Clinical Facilitators and Transformation Specialists to support delivery of EPR

Ensure your clinical input in design and configuration of clinical systems and support testing of clinical systems

Contribute to lessons learnt for projects to define changes in subsequent processes and procedures

Support the Clinical Safety Officer and promotion of clinical safety within all digital projects and programmes.

Identify, and communicate the impact of risks to programmes and work with project managers and Transformation Specialists and other key digital colleagues for project delivery against realistic timeframes

Assess evolving hospital processes and consider how this impacts care?with Digital Clinical Leads and wider stakeholders

Promotes clinical and health intelligence systems capable of reporting measures to evaluate patient outcomes, to support research, and operational improvement across the continuum of care

Engagement/Communication

Act as role model for all clinical staff providing a high level of clinical expertise and support across all divisions

To participate as a Digital Responder with the Digital teams and actively support all staff with digital queries

Work with the Digital Training team to support the development of a competent, technology-enabled workforce

Contribute to the assessment of Digital Literacy with the Digital Training and Engagement Manager and Group CCIO

Ensure that relevant professional stakeholders are consulted and engaged in the design, delivery and evaluation of clinical information systems and that prioritisation of developments is clinically-led by the appropriate clinical/professional groups

Actively seek views from multi-disciplinary, clinical, operational and administrative colleagues and teams in the development of high quality and innovative clinical information systems that assist the clinician in their delivery of care

Act as an advocate for digital solutions as an enabler for safe and effective care

Convey and receive highly complex, highly sensitive and possibly highly contentious information

Ability and capacity to quickly absorb and understand large amounts of complex, information whether in written, verbal, numerical, analytical and electronic forms

Act on own initiative to deal with contentious and sensitive issues?but also recognise professional limitations and seek support where required

Establish excellent relationships with Digital teams, staff at all levels and external bodies

Support the patient voice by working with trust/ group leads to continuously encourage?digital volunteers and patient representation in line with the demographic of the population UHN serves

Work with the Group CCIO and Digital Training and Engagement Manager to facilitate the embedding of the SOPs/FAQs for clinical engagement

Partnership working

To work in partnership with wider system digital clinical colleagues in supporting collaboration across KGH and NGH and wider ICS/East Midlands Acute Provider Network

To represent the Group locally, regionally and nationally where required

Innovation

Challenge the clinical community to identify areas to try out new ideas in a safe way, seeking to define emergent approaches to digital delivery that can be implemented

Identify areas where innovative digital solutions would improve patient care and efficiencies and promote others to do the same

Promote the development and implementation of artificial intelligence within the Group to drive excellent patient care

Support digital research and innovation strategies

Please see further details of of the vacancy on the attached job description and person specification

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