Join to apply for the Housing & Debt Supervisor role at Citizens Advice
We are seeking a full-time Housing & Debt Supervisor to join our Legal Aid Team on a permanent basis.
The role involves supervising the delivery of the Standard 2024 and Housing Loss Prevention Advice Service contracts, advising, assisting, and acting for clients on housing and related debt matters. The supervisor will lead a team of case workers and an administrator.
Applicants must have legal aid supervisor standard experience, including at least one year of supervision or completion of the supervisor course (or willingness to complete it), and must have carried out at least 350 hours of relevant casework over three years.
Full training and support will be provided to the successful candidate.
Responsibilities / Key Tasks
* Supervise a team of caseworkers and administrative staff to ensure the delivery of HLPAS and Standard contracts related to housing and debt.
* Advise and act on behalf of clients for housing and debt matters from instruction through to completion.
* Provide high-quality legal services to clients.
* Develop and maintain strong client relationship skills, gaining clients’ confidence and that of other professionals.
* Comply with procedures set out in the Office Manual, Practice Manual of Legal Services Department, professional standards, and requirements of the Solicitors Regulation Authority (SRA).
For full details and to apply, visit: https://www.citizensadvicemidmercia.org.uk/vacancies/
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Other
* Industries: Non-profit Organizations
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