We are looking to hire a Geman speaking Credit Controller to be based in Chadderton (Oldham) and work full-time in a Hybrid model 3 days on-site. Successful candidates will be responsible for ensuring past due and collection metrics are achieved on a moderately complex portfolio of accounts. Activities include establishing and maintaining contact with customers concerning past due invoices, payment trends, resolution of disputed invoices, and other matters related to receivables. You would interact with a variety of functional areas at various business sites related to customer disputes, invoice copies, proof of delivery, contract/PO issues, etc. Provides monthly cash receipt forecasts and various analysis.
JOB DUTIES:
1. Achieve monthly collection targets
2. Managing and controlling the Accounts Receivables in line with the debt collection procedure
3. Communicate with Customers via telephone and e-mail regarding outstanding debtors, credit limit & payment terms
4. Identify high-risk accounts and take appropriate action
5. Credit reviews/approvals of credit terms & limits per policy and in line with SEA (schedule of executive authority)
6. Review all held orders promptly and release them when appropriate within a timely manner
7. Timely escalate collection issues and find mitigation
8. Assist with the timely resolution of unapplied cash receipts
9. Customer Accounts maintained in cooperation with the Customer Master Team
10. Provide the business with Accounts Receivables information and initiate meetings to determine a plan of approach
11. Build and maintain good working relationships with both internal and external Customers
12. Resolve disputes/delays / other issues by cross-functional coordination
13. Build relationships with relevant business partners to ensure smooth cooperation between C2C and the business
YOU MUST HAVE:
14. Ability to speak and work in the German language
15. Basic knowledge of customer service
16. Computer skills
17. Results-oriented
18. Problem-solving skills
19. Experience with analysis
20. Experience working for a large multinational environment is preferable
21. Strong technical and analytical skills
WE VALUE:
22. Experience and knowledge of SAP & Excel
23. Previous experience in a credit controller role is a great plus
24. Fluency in English
25. Excellent oral and written communication skills
26. Attention to detail
27. Ability to deal tactfully, professionally, and ethically with both internal & external customers
28. Process-orientated with excellent problem-solving skills
WHAT IS IN IT FOR YOU:
29. Permanent job in a stable company
30. Competitive salary
31. Modern and nice working environment
32. Possibilities to
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