Business Support Specialist - Commercial Vehicle
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About The Role:
We are looking for a Business Support Specialist to be part of our Sales team, based in Hounslow / Uxbridge Office.
Main Tasks and Responsibilities:
* Oversee delivery of projects, make arrangements for related activities and track progress to ensure on-time completion and customer satisfaction.
* Be the key point of contact between our customers, external partners and our internal teams.
* Work closely with the Sales Manager, Operations Manager and Programme Manager to ensure clients’ requirements and product specifications are met.
* Coordinate resources and requests among the project team and liaise with colleagues locally, and from our headquarters in China to ensure smooth delivery of projects.
* Compile/present reports (written and verbally) to UK customers/partners and within our organisation, arranging/attending project meetings where required and documenting meeting minutes.
* Identify any risks or changes in project requirements/timing and ensure appropriate actions are followed-up and communicated.
* Ensure all processes are followed and necessary documents completed/filed in the database with project conclusion reviews carried out.
* Providing cover for Project Administrator on activities such as vehicle registrations and documentation when required.
* Other related activities and contingent assignments.
Ideal Candidate Profile:
* Degree or certificate in Project Management.
* Minimum 5 years project management experience.
* Experience in automotive/transport industry or knowledge of electric vehicles or buses would be an advantage.
* Good command of English is essential, both written and verbal.
* Customer-focused.
* Comfortable communicating with different levels of stakeholders.
* Excellent time management and organisational skills, able to cope with tight deadlines and pressure.
* Good team player.
* Proactive and resourceful with strong problem-solving skills.
* Computer knowledge and efficiency, including MS Office.
* Experience with handling vehicle registrations would be an advantage.
* Has right-to-work in the UK.
Benefits:
* Competitive salary based on experience and qualification.
* 25 Days annual holiday allowance plus bank holidays.
* Workplace pension.
* Team building events and employee learning opportunities.
About BYD UK:
BYD UK is the UK distributor of BYD Company Ltd which is a China-based company and a global leading-edge provider of green energy technologies. BYD UK offers a range of electric vehicles, including all-electric cars, all-electric buses and all-electric forklift trucks. BYD is expanding its UK operations to support a growing portfolio of electric bus projects.
Seniority Level:
Mid-Senior level
Employment Type:
Full-time
Job Function:
Information Technology
Industries:
Motor Vehicle Manufacturing
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