Call Centre Supervisor Rugby (town centre) £16.37 p/hour 09:00 - 17:00 Mon - Fri Full Time - Temp to Perm Immediate Start Available We're looking for a Call Centre Supervisor to join our client's busy Housing Support team in the centre of Rugby. This is a temp to perm role offering genuine variety, responsibility, and the chance to make a real difference every day. What you'll be doing: Leading and supporting a team of Call Centre Operators Organising and managing staff rotas (including on-call cover) Overseeing maintenance requests and accident recovery procedures Keeping accurate records of incidents and customer information Safeguarding vulnerable residents and ensuring Health & Safety compliance Providing hands-on support during emergencies or staff absenceWhat we're looking for: Previous experience supervising or leading a team (call centre experience is desirable) Strong organisational skills to manage rotas and resources effectively Confidence when dealing with staff, residents, and stakeholders A calm, professional approach when handling emergencies Flexibility to cover occasional on-call or night shiftsWhat's on offer: £16.37 per hour 37 hours paid per week Varied, engaging duties - no two days are the same! Long-term, office-based role Genuine Temp to Perm opportunityApply Now Applying is quick and easy, just respond back to this advert with a copy of your up to date CV and we will be in touch. Please do pick up when we call from an 01455 number