Job Description
We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone!
Credit Control Specialist
Here's what you'll be doing
npower Business Solutions (nBS) is the E.ON UK Industrial and Commercial (I&C) pillar and a market leader in the B2B energy retail sector. I&C is a £6 billion revenue business serving c60,000 customers and around 300,000 meter points with a view to becoming the number one B2B energy supplier in the UK.
We're looking for a Credit Control Specialist to join our team on a 12 month fixed-term contract. In this role, you'll play a key part in protecting our business by minimising credit risk and revenue loss. You'll take ownership of customer accounts, lead efficient debt management processes, and ensure timely collections - helping to keep our operations running smoothly and our customers satisfied. This role offers a hybrid working approach, where you'll be working in Solihull 2 days per week.
Key Responsibilities
1. Maintain accurate records for single and multi-site customers by reconciling accounts and resolving discrepancies using various systems and reports.
2. Contact customers directly to resolve outstanding...