Job Title: Applications Engineer
Location
Bolton, Greater Manchester, United Kingdom
Employment Type
Full Time, Permanent (Hybrid Working – Minimum 3 Days in Office)
Reports to
Commercial Manager – European Stormwater
About Us
Hydro International, a CRH Company, is a global leader in water management solutions. With over 40 years of engineering excellence, we support municipal, industrial, and construction customers to improve water processes, enhance operational efficiency, and reduce environmental impact.
Operating in over 40 countries through a network of 80+ distribution partners, we are part of CRH Infrastructure Products and proud to lead in innovation, sustainability, and safety in the water sector.
Role Overview
As an Applications Engineer, you will:
* Work closely with Hydro customers to understand their technical requirements and ensure our product range meets their needs.
* Collaborate with Product Development and Management teams to update supporting documentation for existing ESW products and create clear, concise materials for new product launches. These documents must effectively communicate quality, performance, testing, flexibility, and correct sizing to support customer design.
* Build strong relationships with consultants and designers to influence the specification of Hydro products in their projects, including attending client visits.
* Confidently present product features and benefits to specifiers, clearly explaining how each product meets relevant performance standards, guidelines, and legislation.
* Support specifiers in designing bespoke drainage solutions that are tailored, effective, and difficult for competitors to challenge.
* Produce detailed technical design proposals for Stormwater Management products.
* Provide technical support, including drawing requests, for ESW, European partners, and the AMEA region across the Stormwater product and service portfolio.
* Approve orders and technical drawings, ensuring accurate manufacturing specifications, with visits to manufacturers and contractor sites as needed.
* Deliver CPD (Continuous Professional Development) presentations to clients across the full product range on a regular basis.
Essential Qualifications and Skills
* HND or higher in Engineering (civil, hydraulic, or related discipline).
* Experience working in an engineering office environment.
* Proficient in Microsoft Office applications.
* Skilled in AutoCAD and Autodesk Inventor or SolidWorks, including modifying drawings.
* Working knowledge of iLogic within Autodesk Inventor.
* Excellent communication and interpersonal skills.
* Strong written and verbal English.
* Highly organised with attention to detail and ability to self-manage.
* Valid UK driving license and passport.
* Willingness to travel occasionally for client visits, site work, and exhibitions.
* Previous involvement in technical sales or customer-facing engineering roles.
* The ability to deal competently and confidently with clients in person, by telephone, and via email, and to produce proposals whilst under pressure is essential.
* A logical thinker who has the ability to problem solve, reference data, and use our design tools to create solutions that benefit both Hydro and the client.
Desirable Qualifications and Experience
* Familiarity with drainage design drawings and optioneering.
* Experience with hydraulic modelling software such as InfoDrainage, MicroDrainage, Causeway Flow, or InfoWorks.
* Knowledge of Design and Construction Guidance (formerly Sewers for Adoption) and CIRIA 753 guidance.
* Understanding of SuDS and surface water management principles.
* Additional languages (e.g., French, Spanish, German) are an advantage.
* Experience of drainage design and technical drawings would be advantageous.
* Hydraulic and civil/drainage disciplines would be advantageous.
* The ability to recognize opportunities and upsell products is desirable.
Key Responsibilities
* Handling inquiries via phone, web, email, understanding engineering principles, interpreting drawings, and understanding relevant legislation and client requirements.
* Providing design advice and influencing clients/consultants to specify our products.
* Producing competitive designs, proposals, and quotations, and tracking competitor activity.
* Supporting sales teams and regional managers in product specification and order processing.
* Supporting product launches and resolving issues related to our products.
* Ensuring proposals meet SLAs and client requirements, negotiating terms, and ensuring accurate order specifications.
* Adhering to all relevant legislation and quality standards, including health and safety and ISO 9001.
* Performing other duties as required.
What We Offer
* Company pension scheme
* 2x life assurance
* Minimum 25 days annual leave plus bank holidays
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