Main duties of the job
* Run assigned recalls to invite patients in for their relevant appointment/review, using patients preferred method of communication where possible, following the recall timetable and set protocols.
* Run NHS health checks via the Censura system and follow up non-attenders.
* Book appointments for post-natal, childhood immunisations, and baby checks following the practice policy and booking targets.
* Make telephone calls to follow up appointments and queries.
* Monitor cancer screening DNAs and take appropriate follow up actions, if required.
* Assist with booking patients who are overdue their smear, into Hub or Practice clinics.
* Be an active member of the cancer awareness team, assisting with displays across all sites.
* File normal smear results and action pathology tasks/recalls as per the rota.
* Update patient records to ensure an accurate summary is produced, including recalls, immunisation history, and screening results.
* Liaise with colleagues from other teams with regards to advice and support with coding.
* Monitor individual and group tasks and take appropriate actions.
* To scan patient correspondence to the computer clinical system and index to the correctly identified patient record.
* Take professional pride in the quality of your work and contribute to a positive and supportive team.
* Undertake internal or external training relevant to your role.
* Mentor and guidance for new members of staff.
* Participate in new staff inductions to provide an overview of the teams workload.
Benefits
* Generous holiday entitlement
* Access to variety of NHS discounts
Person Specification
Experience
* Previous GP Surgery administrative experience
Personal Qualities
* Able to work without supervision
* A keen attention to detail
* Able to work to tight deadlines
* Interpersonal skills
* Proactive
Skills
* Excellent keyboard and computer skills
* Advanced Excel
* Clinical System - SystmOne (TTP)
Qualifications
* Qualified to GCSE standard or NVQ equivalent
Other Requirements
* Driver - car owner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
J-18808-Ljbffr