Overview
We are seeking a dedicated and experienced Manager to oversee operations and lead our team towards achieving company goals. The ideal candidate will possess strong supervisory skills, exceptional organisational abilities, and a passion for hospitality management. This role requires effective time management and the ability to foster a positive work environment while driving sales performance and high level customer service.
Responsibilities
* Supervise and manage staff, ensuring high levels of performance and motivation within the team.
* Oversee evening operations, customer service, and sales strategies.
* Ensuring all cocktails and drinks are produced to the required standard.
* Provide training and support to team members, fostering their professional development.
* Maintain excellent phone etiquette when communicating with customers and suppliers.
* Work with DJ's and entertainers to enhance the bar environment.
* Operate TV's, SKY and music system appropriately depending on the current environment within the bar.
* Ensure compliance with company policies and procedures while promoting a safe working environment.
* Must be able to build rapport with regular customers and recognise individuals specific needs.
* Operate till systems, managing customer accounts and loyalty schemes.
Requirements
* Proven experience in a managerial role, preferably within a hospitality environment.
* Strong supervisory skills with the ability to lead and inspire a team.
* Excellent organisational skills with the capability to manage multiple tasks effectively.
* Excellent food and drink knowledge, focusing on wines, cocktails, beers and spirits.
* Experience in sales management with a focus on achieving results.
* Strong administrative skills with attention to detail in all aspects of work.
* Experience in cellar work both keg and cask products.
If you are passionate about leading teams and driving success in a dynamic environment, we encourage you to apply for this exciting opportunity as a Manager.
Job Type: Permanent
Pay: From £16.50 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Work Location: In person