Product Manager - AI Legal Tech Implementation Company Overview A well-established, independent IT services provider with a strong focus on employee retention and development. The company has a close-knit, collaborative culture and a team of around 70 people. Based in Central London, they operate a hybrid model with three days a week in the office. Their reputation is built on a straightforward, customer-first approach, primarily serving clients in the legal sector, including long-standing partnerships with legal chambers. Why They're Hiring To diversify their service offering and future-proof the business, the company is transitioning into a product-led model. They've developed an AI-powered solution-leveraging large language model technology-to help legal professionals manage documentation-heavy workloads securely and efficiently. The Role The AI product has been developed by a small engineering team and is already in use with positive client feedback. The next step is to bring in a Product Manager to lead client-facing implementation. Key responsibilities include: Taking over client relationships post-initial engagement Supporting the sales process Leading implementation and onboarding Delivering training and creating high-quality user documentation This is not a traditional roadmap-driven product role. Instead, it focuses on implementation, customer engagement, and communication. The product will evolve alongside AI advancements, but the Product Manager won't be responsible for a fixed roadmap. Ideal Candidate Profile Experience in small businesses or start-ups, comfortable with hands-on work Strong communication and documentation skills-attention to detail is critical Familiarity with design tools like Figma (or similar) to produce polished user guides Project management and training experience No prior AI experience required-training will be provided Due to the urgency of the role we anticipate a 2 week turn round from initial interview to offer. Candidates who are immediately avalable or on a one month notice will be considered. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.