As part of the underwriting division, you will play a key role in ensuring customers receive accurate, fair underwriting decisions paired with exceptional service. You’ll be joining a customer-centric team that ensures policies are set up correctly, giving customers peace of mind when they need it the most.
Key Responsibilities:
* Manage a case pipeline from application to offer, making informed decisions that balance cost, risk, and customer outcomes.
* Provide medical underwriting decisions that align with commercial risk and within personal authority levels.
* Deliver excellent customer service within the regulatory framework, ensuring customer needs are met.
* Serve as a technical point of reference, offering underwriting guidance to both internal teams and external stakeholders.
About You:
* Proven experience in medical underwriting, including critical illness, death, and income protection within the UK market.
* Strong knowledge of the protection market and ability to research, analyse, and interpret complex medical and underwriting information.
* Familiarity with medical terminology and ability to make informed decisions based on medical data.
* Excellent written and verbal communication skills, with an analytical mindset and attention to detail.
Qualifications and Experience:
* Minimum of 3-5 years of experience in medical underwriting.
* Relevant qualifications in insurance or underwriting will be advantageous.
If you are a customer-focused individual with strong decision-making abilities and a passion for delivering excellent service, this role could be a great fit for you!
Remote/hybrid and full or part time options available