Were looking for a driven and people-focusedRegional Delivery Managerto take ownership of delivery performance across a key region. In this fast-moving role, youll lead, coach, and inspire a team of Community Delivery Managers to deliver an outstanding customer experience, while ensuring our courier network remains cost-efficient and engaged. This is a role where youll balance strategic oversight and hands-on leadership - from shaping budgets and managing courier capacity, to building strong relationships with unions, depots, and internal stakeholders. Youll play a critical part in delivering our service promise, keeping operations running smoothly, and driving continuous improvement across your region.
This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!
Interested? Take a look below to understand what youll be doing as Regional Delivery Manager:
1. Taking responsibility for regional performance targets and customer satisfaction by coaching and guiding a team of Community Delivery Managers.
2. Influencing, delivering, and forecasting the regional budget and cost controls (courier fees, contractor spend, ad-hoc payments, team expenses, and overrides), ensuring profitability and cost efficiency.
3. Maximising service cov...