Social network you want to login/join with:
Customer Service Associate - Southampton, England, Southampton
col-narrow-left
Client:
Location:
Southampton, United Kingdom
Job Category:
Customer Service
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
333255391d2d
Job Views:
12
Posted:
29.04.2025
Expiry Date:
13.06.2025
col-wide
Job Description:
Customer Service Associate – Southampton £12PH
Temporary | 3 Weeks | 19th August Start Date
An exciting opportunity has arisen within this buzzy student accommodation for an energetic and proactive Customer Service Associate.
Duties:
Working as part of a team you will provide daily support to the team and residents, including building maintenance bookings, tenancy administration & marketing. As well as promoting a 5* service for the residents to achieve occupancy and retention goals.
* Delivering a high level of customer service - including a comprehensive front of house service.
* Responding positively to customer queries and complaints, ensuring you undertake appropriate action in line with company procedure.
* Complete Administrative tasks including logging of maintenance requests, filing, updating the database and preparing notices.
* Chase outstanding rent to meet property targets.
* Supporting the creating of a positive memorable experience for the residents.
* Anticipation of and exceeding resident expectations.
About you:
* Excellent customer service skills and significant experience in a customer facing service delivery role.
* Good level of general education
* Strong relationship building and influencing skills.
* Culturally aware with the ability to adapt style and communications to suit audience.
* Friendly and approachable
* Proactive with a can-do attitude.
* Good team player
If you feel as though you would be a perfect fit for the role, please apply ASAP to be considered.
#J-18808-Ljbffr