Job Description
Digital Product Manager
Department: Operations
Location: Motorsport UK, Bicester Motion.
Hours of Work: Full Time (37.5 hours per week). Core hours are 09:00 until 17:30, Mon – Fri.
Line Manager: HR & Operations Director
Direct Reports: 1
Salary: Competitive
We are at the beginning of a journey of digital transformation within our sport. This role represents an opportunity to influence and develop the roadmap as we look to transform our entire member experience.
Role Purpose
This role is responsible for entire lifecycle of a digital product, from its initial concept to its eventual retirement. They provide strategic and operational leadership across Motorsport UK’s digital platforms, with a particular focus on the Sport:80 platform.
The Digital Product Manager acts as the bridge between internal stakeholders, senior leadership, and technology partners—ensuring that the development and evolution of digital products align with the organisation’s objectives. This role combines strategic thinking and technical understanding with stakeholder engagement, product ownership, and oversight of internal IT operations.
Primary Objectives
The primary objectives associated with this role are:
* Own and develop the strategic product roadmap for Sport:80 and all other digital products.
* Collaborate with internal stakeholders and senior leadership to define business needs and translate them into technical requirements.
* Manage third-party suppliers and development partners to ensure timely and quality delivery.
* Promote adoption, usability, and optimisation of key platforms across the organisation.
* Provide line management and leadership to the IT Manager to ensure operational continuity and support.
Additional Responsibilities
* Serve as product owner and subject matter expert for Sport:80, driving feature enhancements and prioritisation.
* Liaise with senior management, technology vendors, and users to ensure a common understanding of platform objectives and deliverables.
* Maintain a clear and updated digital development roadmap and ensure all parties are aligned to delivery milestones and the overall product vision.
* Coordinate user testing, feedback gathering, and release planning across key platform initiatives.
* Evaluate and recommend new technologies or improvements to existing systems based on user needs, strategic priorities and market trends.
* Lead procurement and contract management processes for third-party digital vendors.
* Provide oversight of internal IT service delivery through line management of the IT Manager.
* Ensure platforms meet data protection, security, and accessibility requirements.
* Track key product metrics and make data driven decisions to optimise performance.
* Manage all products from launch to end-of-life, including updates, maintenance and retirement.
Core Competencies
* Proven experience as a Product Owner or Digital Product Manager, preferably with SaaS or platform-based products.
* Understanding software development processes, web technologies and digital platforms.
* Ability to effectively convey product vision, requirements and updates to diverse audiences.
* Excellent stakeholder engagement and communication skills with the ability to translate technical issues into business language.
* Good problem solving skills, with the ability to identify and resolve issues that arise during product development or launch.
* Strong vendor and contract management capabilities, particularly with software development or third-party SaaS providers.
* Experience identifying opportunities, managing product roadmaps and facilitating delivery processes.
* An understanding of UX principles, user testing, and digital adoption strategies.
* Comfortable working with APIs, data flows, and systems integration (though not necessarily hands-on technical).
* Confidence in guiding and motivating cross-functional teams to achieve product goals.
* Previous line management or team leadership experience.
* Experience of interpreting data, measuring product performance and making data-driven decisions.
* Structured, analytical, and delivery-oriented mindset whilst ensuring any product is user-friendly and meets user needs.
* Familiarity with project management tools and methodologies such as Jira, Trello, Prince2, or Agile
Desirable Competencies
* Experience in the sport industry, especially with membership-based organisations or governing bodies.
* Understanding of the motorsport ecosystem, licensing models, or competition registration systems.
* Experience with Sport:80 or similar platforms (e.g. member management, CRM, event administration).
* Product Management certification (e.g. Certified Scrum Product Owner, AIPMM, or equivalent).
* Familiarity with GDPR and other digital compliance standards.
* Awareness of accessibility best practices for digital platforms.
* Comfortable with basic data analysis and visualisation tools (e.g. Power BI, Smartsheet or Excel).
* Previous experience leading platform migrations or digital transformation projects.
Benefits
* Competitive salary
* 25 annual leave + bank holidays
* 5% pension contribution from Motorsport UK
* Private medical cover
* Financial, Physical and Mental wellbeing support
* 4 x annual salary life assurance
* Breakdown cover
* Free on site parking
* Access to a host of other member / staff benefits
To apply for this vacancy, please forward a copy of your CV and Cover Letter to jointheteam@motorsportuk.org