Job Description Overview
We’re a global, award‑winning in‑house creative and digital team of over 80 specialists across UX/UI, graphic design, animation, visualisation, motion, real‑time development and web. We work collaboratively to deliver innovative, meaningful communications that help our clients engage, inspire and connect with their audiences. Our work spans community engagement campaigns, immersive digital experiences, global internal communications, brand development and more. We value creativity, innovation, wellbeing, and flexible working, and we support each other to grow within a fast‑paced but rewarding environment.
Responsibilities
* Lead, mentor, and support a high‑performing global design team.
* Work in close partnership with Principal Creatives to maintain high standards of delivery, whilst driving team development, performance and wellbeing across the function.
* Foster a collaborative, inclusive, and high‑quality creative culture.
* Support team growth, development and capability building across regions.
* Oversee and ensure consistently high standards of creative output.
* Drive alignment with global design principles, processes and expectations.
* Enable seamless delivery across teams, ensuring consistency and efficiency.
* Contribute to and help deliver the global Creative Design strategy.
* Balance creativity with strong operational and commercial awareness.
* Identify opportunities to improve processes, workflows and ways of working.
* Build and maintain strong relationships with internal stakeholders and project teams.
* Confidently scope and oversee delivery across multiple complex, global projects.
* Act as a key connector across teams, ensuring clear communication and alignment.
* Contribute to the evolution of Creative Design’s offering.
* Identify opportunities to enhance client value through innovation and technology.
* Drive continuous improvement across creative output and team performance.
Qualifications
* Experience working in a creative environment, with broad understanding of creative disciplines and effective collaboration with specialist teams.
* Proven leadership experience in a creative or design environment within a multi‑disciplinary team, working with a close sub‑leadership team.
* Strong understanding of design principles, creative processes and delivery.
* Strong communication skills, both written and verbal, with the confidence and previous experience of pitching to clients both face‑to‑face and virtually.
* Exposure to working with global or cross‑cultural teams.
* Strong commercial acumen, with previous experience in project planning, scheduling and budgeting.
* Understanding of commercial impact and growth, making decisions with this in mind.
* Strong organisational skills, with the ability to manage multiple tasks simultaneously.
* A proactive, positive and collaborative approach.
* Excellent attention to detail and a willingness to learn from others.
* Comfortable working in a fast‑paced environment with shifting priorities.
* Strategic mindset with the ability to drive improvements and outcomes.
* Experience managing operational aspects of a creative function.
* High attention to detail and commitment to quality.
Security Clearance
This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.
Benefits
* Competitive salaries and employee rewards.
* A brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices.
* Opportunities for training and professional development to grow your skills and expertise.
* A hybrid working culture and flexible holiday allowances to balance work and personal life.
Equal Opportunities
We are committed to creating a culture where everyone feels that they belong – a place where we can all be ourselves, thrive and develop to be the best we can be. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria.
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