Senior Analyst - ECM Hybrid | London Office 60 - 70 K Depending on Experience + Bonus + Benefits About the Company We're talking about a forward-thinking consumer finance business, delivering products that genuinely put customers in control. Innovative. Ethical. Customer first. No jargon. No unnecessary complexity. Just fair, transparent lending and smart, data led decision making. If you like the sound of shaping strategies that make a real difference. ........Read On. The Role We're looking for a commercially minded Senior Analyst to join a collaborative analytics team, working at the heart of customer engagement and portfolio performance. The opportunity sits within an Existing Customer Management' analytics environment. This is a hands-on, data-driven role where you'll shape strategies that deepen customer relationships, improve profitability, and reduce losses, all while keeping customer outcomes front and centre. Expectations Lead on credit, pricing, and marketing strategies that drive engagement and reduce losses. Work daily with SQL, Python/R, Tableau, and Alteryx to turn raw data into actionable insight. Take a test and learn' approach, challenging the status quo to find better outcomes. Translate portfolio trends into strategies that shape customer journeys. Collaborate with stakeholders across product, finance, and operations to deliver measurable impact. About You You'...