A technology solutions firm located in the United Kingdom is seeking a qualified individual to oversee customer service center operations. The role involves managing IT support staff and ensuring the quality of service delivery while complying with Army standards. Candidates should have at least five years of relevant experience, certifications such as CompTIA Security+ and ITIL V3, and must be eligible for SECRET Clearance. This on-site position requires occasional travel and may involve after-hours work.
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