Job Title: Housing Officer
All candidates should make sure to read the following job description and information carefully before applying.
Location: Covering Okehampton/Tavistock/Cullompton
Hours: 37 hours per week, Monday – Friday
Contract Length: ASAP – April 2026
Pay Rate: £20.05 per hour
About the Role
We are recruiting an experienced and proactive Housing Officer on a temporary basis to cover the Okehampton, Tavistock and Cullompton areas.
This is a front-line, customer-focused role where you will act as the primary relationship manager for residents. You will be responsible for delivering high-quality housing management services, responding to tenancy enquiries, managing community standards, and addressing tenancy breaches. The role also includes involvement in new housing developments and working closely with internal teams and external partners to create safe, welcoming communities.
Key Responsibilities
Deliver outstanding customer service, responding to tenancy enquiries, permissions and housing management matters
Carry out tenancy sign-ups and property viewings, ensuring compliance with tenancy agreements
Manage tenancy breaches, including safeguarding responsibilities
Oversee estate standards and housing service contracts to ensure value for money and high-quality environments
Lead resident engagement activities and support community development within your patch to promote sustainable neighbourhoodsAbout You
To be successful in this role, you will have:
Proven experience working within social housing, including tenancy, estate and housing management
CIH Level 4 qualification, or willingness to work towards it
Strong interpersonal and communication skills
Excellent organisational skills, with the ability to manage competing priorities
A strong customer focus with a drive to improve resident satisfaction
A full UK driving licence and access to a suitable vehicle
Safeguarding & Compliance
This role requires an Enhanced DBS check (Adults & Children). xjlbheb
We are committed to safeguarding and promoting the welfare of vulnerable groups and expect all candidates to share this commitment.
Apply today or for any further information call Pertemps (phone number removed) and ask to speak with Matt