Join Our Internal Audit Team as an
Internal Quality Auditor.
Position: Internal Quality Auditor
Location: Anywhere in the UK – with Flexibility to travel to all Hallmark locations.
Type: Permanent
THIS ROLE CAN BE BASED FROM ANY LOCATION – THERE IS A REQUIREMENT TO TRAVEL TO ALL UK HALLMARK SITES TO PERFORM ONSITE 2/3 DAY AUDITS.
Purpose of the role
To ensure that Hallmark Luxury Care Homes meets the expectations of health and social are regulator, i.e. CQC and CIW, through the delivery of a robust internal compliance and auditing function and the development of underpinning policies and strategies.
To champion compliance with a hands-on approach to achieve our promise to exceed professional standards and provide high standards of care, which enable residents to enjoy life to the full, as individuals, in happy, comfortable and safe surroundings.
Your Responsibilities:
• Using audit tools aligned with CQC or CIW regulation – conduct internal compliance audits at our care homes.
• Utilising an audit tool aligned with legislation and best practice, undertake a programme of H&S audits across the home.
• Conduct other quality assurance audits, as required.
• Provide high quality, timely audit outcomes and feedback to Operations and support the development of action plans to address areas for improvement.
• Support home managers with the development of their action plans.
• Monitor execution of action plans arising from clinical audits and issues.
• Working with the Compliance Manager, identify and record non-compliance trends, across regions and within the business.
• Assisting with the review and development of audit tools.
• Assist with the development of procedures and processes, in line with best practice.
• Promote a culture of openness, honesty and transparency around clinical governance matters through encouraging the sharing of practice and recognition of areas for improvement.
• Work with the Compliance Manager to develop and review regulatory/compliance training modules
Skills and Knowledge
* Experience of Auditing and Assessing in a Health & Social Care regulatory role.
* Knowledge and understanding of Health and Social Care regulations.
* Experience of Inspecting and Auditing against those Regulations.
* Knowledge of Regulation applied by either the Care Quality Commission (CQC) OR the Care Inspectorate Wales (CIW)
* Candidate must be flexible to travel and stay overnight around the UK for days at a time to perform the audits.
* Must have a friendly and collaborative nature, working professionally and politely with internal key stakeholders.
Reap the Rewards:
* Good salary with great working hours
* Working within a great environment
* 25 days annual leave + bank holiday.
* Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
* Great work / life balance with every other weekend off and occasional late night.
* Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
* Wellness Matters: Enjoy excellent benefits, including a company pension, life assurance, and optional healthcare.
* Exclusive Perks: Embrace our rewards and discount scheme – Hallmark Rewards.
Hallmark Luxury Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options, you’d like to request in making your application, please contact the recruitment team on 01277 314191 or send an email to Recruitment@hallmarkcarehomes.co.uk