Why Join Us
We are seeking a full‑time PPM Co‑ordinator, based in our Redditch office, with the option to work from home 1–2 days per week.
In this role, you will take full ownership of Planned Preventative Maintenance (PPM) activities and PPM remedials, ensuring all tasks are completed efficiently and in line with contractual KPIs.
What You'll Be Doing
1. Ensure PPM Remedial quotations are received and uploaded to Verisae for the client’s approval within the contractual KPI timeframe.
2. Reviewing approved PPM Remedials, ensuring the tasks are allocated and shared with the supply chain and internal teams on time and following them through to completion within the contractual KPI.
3. Drive and improve overall Arcus Compliance.
4. Supervise and maintain all compliance documents.
5. Supporting in running of reports from Verisae against PPM/Quote status’ - analysis & reporting.
6. Utilising Arcus resource to maximise efficiency.
7. Chase and escalation management.
8. Identifying and assessing areas of significant business risk.
9. Managing and reporting compliance breaches and exposures.
10. Developing, implementing, and maintaining internal audit policies and procedures in accordance with best practices.
11. Supporting various departments by collecting and coordinating internal compliance data with auditors and various departments.
12. Respond to all customer requests within specific contractual / procedural timescales in order to meet agreed KPI's and SLA's.
13. Provide support to the Service Delivery Manager, Admin team and PPM Co-Ordinator.
14. Working with the Service Delivery Manager to identify ways of developing and advancing processes and procedures within compliance.
15. Ensuring that Compliance, Incident, and Operational Reports are submitted in the agreed format, on a timely basis and in line with reporting requirements.
What We're Looking For
Specific Qualifications:
16. Strong MS Office skills together with knowledge of Excel (VLOOKUP’s)
17. Understanding of soft facilities management.
18. Experience of business systems preferably Verisae.
19. Technical knowledge of property assets and their maintenance requirements
20. Frequency of assets
21. Understanding of certification/reports, to interpret supply chains dockets
If you have a ‘can-do’ attitude are flexible, having great listening and problem-solving skills. Have experience within either call centre or any type of retail sector, then we want to hear from you!
When you join us, you’ll receive:
22. Salary: £28,000 - £31,000 per annum (depending on experience)
23. 4% bonus, subject to achievement of targets
24. 25 days annual leave + Bank Holidays.
25. Group personal pension scheme of matched contributions between 5% and 6%
26. Life Assurance
27. Funded Training Sponsorship Scheme
28. Discounts, vouchers, and financial aid programs
Don’t miss out on this great opportunity, and apply today by clicking on the ‘apply’ button.
Requisition ID
2026-8487
29. Ensure PPM Remedial quotations are received and uploaded to Verisae for the client’s approval within the contractual KPI timeframe.
30. Reviewing approved PPM Remedials, ensuring the tasks are allocated and shared with the supply chain and internal teams on time and following them through to completion within the contractual KPI.
31. Drive and improve overall Arcus Compliance.
32. Supervise and maintain all compliance documents.
33. Supporting in running of reports from Verisae against PPM/Quote status’ - analysis & reporting.
34. Utilising Arcus resource to maximise efficiency.
35. Chase and escalation management.
36. Identifying and assessing areas of significant business risk.
37. Managing and reporting compliance breaches and exposures.
38. Developing, implementing, and maintaining internal audit policies and procedures in accordance with best practices.
39. Supporting various departments by collecting and coordinating internal compliance data with auditors and various departments.
40. Respond to all customer requests within specific contractual / procedural timescales in order to meet agreed KPI's and SLA's.
41. Provide support to the Service Delivery Manager, Admin team and PPM Co-Ordinator.
42. Working with the Service Delivery Manager to identify ways of developing and advancing processes and procedures within compliance.
43. Ensuring that Compliance, Incident, and Operational Reports are submitted in the agreed format, on a timely basis and in line with reporting requirements.
Specific Qualifications:
44. Strong MS Office skills together with knowledge of Excel (VLOOKUP’s)
45. Understanding of soft facilities management.
46. Experience of business systems preferably Verisae.
47. Technical knowledge of property assets and their maintenance requirements
48. Frequency of assets
49. Understanding of certification/reports, to interpret supply chains dockets
If you have a ‘can-do’ attitude are flexible, having great listening and problem-solving skills. Have experience within either call centre or any type of retail sector, then we want to hear from you!
When you join us, you’ll receive:
50. Salary: £28,000 - £31,000 per annum (depending on experience)
51. 4% bonus, subject to achievement of targets
52. 25 days annual leave + Bank Holidays.
53. Group personal pension scheme of matched contributions between 5% and 6%
54. Life Assurance
55. Funded Training Sponsorship Scheme
56. Discounts, vouchers, and financial aid programs
Don’t miss out on this great opportunity, and apply today by clicking on the ‘apply’ button.