We aspire for inclusivity to thrive in our workforce, embracing equal opportunities and flexible work arrangements, ensuring everyone can contribute and succeed.
* Experience using a broad suite of digital tools, including Microsoft 365, SharePoint, PowerBi and Teams.
* Proven experience in senior stakeholder engagement and communications.
* Excellent organisational and time management skills.
* Strong interpersonal skills, an ability to build effective networks and with experience liaising across technical, policy and communication teams
Desirable (opportunity to be developed)
* Experience in writing in plain English, producing accessible content and publishing on GOV.UK.
* Ability to act as secretariat for stakeholder meetings, including minute-taking, agenda setting and tracking actions.
Job Description
This role will play a vital part in supporting and coordinating the Stakeholder Management team within the FCRM directorate. This includes managing our relationship with the Regional Flood and Coastal Committee Chairs and overseeing the FCERM digital publishing service.
The role will involve applying your strong interpersonal skills to build effective relationships with senior stakeholders, including the RFCC Chairs. You’ll also have strong writing skills and understanding of different communication styles. You’ll need to use these to produce clear, accurate, consistent, and engaging messaging on FCRM, to protect and enhance the business’ reputation. You must be able to work at pace, balance competing priorities, and have an eye for detail.
As part of this role, you will provide direct stakeholder engagement support to RFCC Chairs. You’ll also work closely with EA Directors, technical experts and teams across the business and colleagues in other government departments.
Your work could include a mixture of reactive and proactive work, such as:
* managing a busy mailbox and logging work on a regular basis
* responding to correspondence and queries in an effective manner
* advising and training teams on digital publishing requirements, plain English and accessibility
* editing and publishing content ranging from simple updates to large complex technical guidance
* coordinating the writing and publication of our annual FCERM performance report
* organising and supporting business meetings for senior stakeholders
* building relationships across the business to help us achieve this work
* running effective communities of practice and SharePoint sites that provide colleagues with the information and resources they need to do their jobs
We aspire for inclusivity to thrive in our workforce, embracing equal opportunities and flexible work arrangements, ensuring everyone can contribute and succeed.
Experience/skills Required
Required
* Written communications skills with the ability to translate complex or technical information into concise, accessible content for non-technical audiences.
* Experience using a broad suite of digital tools, including Microsoft 365, SharePoint, PowerBi and Teams.
* Proven experience in senior stakeholder engagement and communications.
* Excellent organisational and time management skills.
* Strong interpersonal skills, an ability to build effective networks and with experience liaising across technical, policy and communication teams
Desirable (opportunity to be developed)
* Experience in writing in plain English, producing accessible content and publishing on GOV.UK.
* Ability to act as secretariat for stakeholder meetings, including minute-taking, agenda setting and tracking actions.
Contact and additional information
This is a national role which can be based in a range of locations. However, it will involve the need for occasional travel and face-to-face meetings with the wider team.
Employees are expected to take part in incident response. This may include some out of hours working. As an advisor, you'll have an important role in updating stakeholders during incident response and recovery for all types of incidents.
Interviews are scheduled to take place during w/c 04 May 2026. We are looking for a candidate who will have the ability to start as soon as possible.
For any questions relating to this role, please contact Stuart Elks via Stuart.Elks@environment-agency.gov.uk
The team
The FCRM Stakeholder Management team provides essential communications and engagement services within the Environment Agency. We connect the FCRM Directorate with stakeholders across government, ensuring accurate, accessible information is shared effectively. Our fast-paced team handles enquiries, produces ministerial briefings, manages digital content, supports events, and advises on stakeholder strategy. We’re collaborative, agile, and supportive, working across teams and using digital tools to deliver high-quality products and outcomes. Occasional travel and face-to-face meetings are expected.
Competence 1
Builds and Sustains Relationships
To be effective in this role you will need to quickly build and then sustain relationships across FCRM, including externally with senior leaders. You will need to gain trust and use that to ensure that we have a strong working relationship with these external stakeholders.
Please provide an example of a situation when you have worked with senior leaders on a specific sensitive piece of work. How did you do this and what was the outcome?
Competence 2
Achieves Results
The nature of the team’s work means that it can fast paced and reactive. You need to be able adapt quickly to changing demands and pressures whilst keeping an eye on the long-term goals, ensuring that all actions are delivered on time. You should also be resilient to changes in direction and opinion.
Please provide an example of a situation when you have had to work at pace whilst balancing multiple priorities to deliver a piece of work. How did you do this and what was the outcome?
Competence 3
Communicates Effectively
The role will require the successful applicant to demonstrate excellent communication skills using a range of approaches, including producing exemplary written content. You’ll need to work remotely with team members, senior leaders and technical experts. You’ll use a range of tools to produce content and work with others in a remote environment.
Please provide an example of a situation when you have had to coordinate and communicate a complex piece of work to senior leaders and stakeholders. How did you do this and what was the outcome?
If you are applying from the Civil Service
the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.
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