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Service architect

Chippenham (Wiltshire)
Airbus
Service architect
€60,000 a year
Posted: 20h ago
Offer description

Job Summary

SECURITY CLEARANCE: Must have or be able to obtain UK Eyes Only SC Security Clearance via the UK Intelligence Community (UKIC) process.

LOCATION: Chippenham, Wiltshire, Portsmouth or Stevenage (with hybrid working available).

TYPE: Full time.

Are you ready to shape the future of defence communications? We are looking for an innovative and commercially minded Bidding Service Architect to join our Solutions Development team at Airbus Defence and Space.

Reporting directly to the Head of Service Solutions, you will work alongside a dedicated team of technical subject matter experts. Your primary role will be to ensure our service solutions perfectly align with customer requirements and project stakeholder needs across the full spectrum of managed services. You will be instrumental in crafting compelling, winning customer offers and weaving our business drivers, incentives, and win themes into the solution as a "golden thread".


Responsibilites

* Design Leadership: Act as a Managed Service design expert within the Solutions Development team, driving the development of the overarching Service Model in line with secure by design principles.
* Stakeholder Interface: Serve as a customer and business interface for the solution from the initial sales campaign through to service implementation and transition.
* Structuring & Costing: Develop the Work Breakdown and Organisation Breakdown Structures, collaborating closely with Finance to develop competitive resource costings.
* Bid Artefacts: Produce critical customer artefacts, allocated Work Package Descriptions and comprehensive statements of work for sub‑contractors.
* Solution Articulation: Clearly map the solution against complex customer requirements, managing and articulating Risks, Assumptions, Issues, Dependencies and Opportunities (RAIDO).
* Resource Delivery: Partner with team leaders and transition staff to ensure resources are fully prepared to deliver services on time, to budget and at peak performance.


Qualifications

* Industry Experience: Experience in defence or government telecommunications, ideally with an understanding of Military Satellite Communication systems and operations.
* Domain Expertise: Demonstrable expertise in UK MOD and Governmental service requirements for the supply chain delivering complex communication systems.
* Technical Architecture: A broad and deep understanding of all aspects of managed services and secure by design, with proven ability to guide and direct technical design specialists.
* Bid Strategy & Analysis: Ability to assimilate complex customer requirements and translate organisational RAIDO matters into a compelling, viable and compliant bid submission.


Benefits

* Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax‑free technology scheme, discounted shopping.
* 37‑hour week, flexible working around core hours, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday.
* Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ e‑learning courses, internal mobility including international opportunities.
* Wellbeing benefits (24/7 online GP and mental health support), Employee Assistance Programme, discounted family health, dental, eye insurance, cycle‑to‑work scheme.
* Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving.
* Inclusive environment: wellbeing room, multi‑faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity).


Equal Opportunities

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

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