We have a new opportunity for a Test Lab Manager to join our Connectivity and Design team in Winnersh (Reading). This would be an ideal role for a forward thinking and proactive Test Lab Manager to lead our test lab operations with a focus on the continuous improvement of our testing processes, systems, and infrastructure.
The Test Lab Manager is responsible for overseeing the testing and validation of telecoms network systems and services to ensure they meet quality and performance standards. This role involves managing the test lab operations, coordinating with various teams, and ensuring that all testing activities are completed efficiently and effectively. Additionally, the manager will strategically develop the lab infrastructure, automate processes, and deliver business cases to support these initiatives.
Key responsibilities
1. Implement workflow and change control systems to streamline lab operations.
2. Define fault management processes and lead resolution efforts, including SLA and availability targets.
3. Manage access controls for both physical spaces and equipment to ensure security and compliance.
4. Enforce high-quality standards across lab infrastructure, documentation, and resilience.
5. Develop and execute investment strategies to future-proof the lab, including automation initiatives.
6. Lead demand forecasting and capacity planning to avoid bottlenecks.
7. Ensure compliance with industry standards (e.g., TSA, ISO) and support audit and security testing.
8. Oversee logistics, inventory, and space/power management.
9. Supervise staff and foster a culture of continuous improvement.
Who we are
The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.
Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.
Together, we are Virgin Media O2, and we can't wait to see what you can do.
Accessible, inclusive and equitable for all
Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves
10. Proven leadership and team management skills, with expertise in workflow optimization and agile methodologies
11. Experienced in leading technical teams, fostering cross-department collaboration, and aligning operations with strategic objectives.
12. Strong foundation in IP networking – covering routing, switching and network security – combined with hands on experience with transmission technologies
13. Skilled in network automation and virtual lab environments, with exposure to Network Functions Virtualisation
The other stuff we are looking for
14. Certifications in Cisco (CCNP, CCNA, CCIE etc) or Juniper (JNCIP, JNCIE etc) would be advantageous
What's in it for you
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way