Overview
Join to apply for the Sales Consultant role at Molton Brown.
Location: John Lewis, Cheadle store. This is a part-time opportunity, working 16 hours per week until end of December 2025.
Molton Brown is an icon of uniquely British style and a leading global brand in Kao’s cosmetics portfolio. The company offers signature fragrances, bath and shower gels, home and hand care luxuries, and operates in stores, travel retail, luxury department stores and hotels worldwide.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers, using a personalized selling approach to support the customer journey from start to finish. You will deliver sensory experiences through signature services such as fragrance consultations or hand and arm massages. You will also assist the team with general store tasks including stock management, cleaning and replenishment.
Responsibilities
* Provide excellent customer service and detailed product knowledge to customers.
* Use a personalized selling approach to guide the customer journey from start to finish.
* Deliver sensory experiences through services such as fragrance consultations and hand/arm massages.
* Assist with general store tasks including stock management, cleaning and replenishment.
What We Are Looking For
* Excellent communication skills with the ability to demonstrate confidence and a positive, can-do attitude.
* High standards of personal grooming and a passion for luxury; align with brand values.
* Ability to work well in a team and drive to achieve store and personal KPI targets.
* Flexibility in working arrangements to suit business needs.
What We Can Offer You
* Hourly rate of £12.60
* 50% staff discount on Molton Brown products
* 22 days holiday + Bank Holidays
* A day off for your birthday
* Monthly store bonus scheme up to 0.35% of retail sales if targets are met
* Free product allocation each quarter (up to 5 items)
* Access to discounts/cashbacks from high street retailers
* Enhanced family leave
* Healthcare plan
* Wellbeing support
* Recognition awards
* Season Ticket Loans / Cycle To Work Scheme
* Company pension scheme
* Ongoing development and opportunities to enhance your skills
About Kao
Molton Brown is part of Kao, founded in Japan in 1887. Kao focuses on high-quality products and services to create a Kirei Life for all. Kao is listed among the World’s Most Ethical Companies for 17 consecutive years. The Kao Way guides integrity, innovation, and mutual respect across the company.
Hiring Process and How to Learn More
Kao embraces diversity and welcomes applications from all areas of the global community. For more information about Kao and our values, visit https://www.kao.com/emea/en/ and https://www.kao.com/emea/en/privacy/.
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