The main responsibility of the Renewables Breakdown Engineer will be to provide maintenance and repair services for renewable energy installations. This includes diagnosing faults, providing technical support, and ensuring all work complies with safety standards and regulations. The role involves collaboration with engineering and customer service teams, requiring effective communication and teamwork.
1. Diagnose and repair faults in renewable energy central heating and hot water systems across the region.
2. Provide technical support and advice to customers and colleagues.
3. Ensure high levels of customer care to meet quality standards.
4. Communicate work updates and complete required documentation electronically and manually.
5. Adhere to all Health and Safety requirements, including Risk Assessments, Safe Systems of Work, and COSHH Records.
6. Manage stock ordering and auditing procedures to ensure availability of parts.
This role requires a reliable professional with detailed knowledge of renewable energy systems, capable of managing complex problems, communicating effectively, and adapting to changes. The successful candidate will possess excellent time management, a positive attitude, and a proven ability to deliver high-quality customer service within a team environment. Building strong relationships with clients and tenants is essential to ensure all work meets standards.
* Experience in renewable energy heating and hot water systems is essential.
* Strong problem-solving and decision-making skills.
* Gas qualifications are desirable.
* Completion of criminal and reference checks is required before starting.
* Valid Driving License is mandatory.
Sureserve's mission is to be the trusted partner for social housing and public sector clients, delivering essential heating, energy savings, and compliance solutions. We play a key role in decarbonisation, focusing on safety, integrity, and respect. We provide high-quality solutions for energy efficiency, safe and warm homes, and improved residents' quality of life. With a nationwide presence and regional expertise, we are committed to excellent client service and becoming a trusted partner now and in the future.
We are a national company offering market-leading heating and hot water solutions from regional offices across the East of England and Midlands, ensuring comprehensive coverage and access to our clients.
* Employee wellbeing programs, occupational health support, and counseling services.
* Annual leave based on service levels.
* Enhanced maternity and paternity packages.
* Dental and healthcare cash plans.
* Cycle to Work Scheme.
* Electric Vehicle Leasing Scheme.
* Gender Equality Working Group.
* Sureserve Academy for development and career progression.
* Employee Voice Program.
* Social activities for teams.
* Sureserve Legends celebrating employee contributions.
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