Overview
Permanent | Full-time. The Medicine Care Group at Sheffield Children's provides outpatient and inpatient services for children and young people across multiple specialties. We are committed to delivering high-quality, patient-centred care through collaboration, innovation, and continuous improvement. We are looking for a proactive and organised person to join our management team. You'll work with clinical teams, service managers, and Trust support services to coordinate resources, manage operational issues, monitor performance, and support staff management.
We are looking for someone who is:
* Experienced in NHS operations and familiar with hospital systems
* Skilled in managing waiting lists and meeting time-based performance targets
* Committed, enthusiastic, and able to communicate effectively at all levels
Responsibilities
* Lead daily service coordination, optimise outpatient and theatre schedules, and support communication across teams.
* Monitor and present activity data, collaborate with performance teams, and contribute to reporting and quality improvement.
* Ensure services meet performance targets, manage patient pathways, and drive efficiency improvements.
* Line manage staff, oversee HR processes, and support recruitment and development.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health. We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Our clinicians are nationally and internationally recognised for their expertise. We are proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top NHS trusts in England in the latest NHS Staff Survey. Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported. As we approach our 150th anniversary in 2026, we are building leadership in children's health, improving experiences for patients and staff, and focusing on communities and population health. We offer excellent benefits to support wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts, helping you thrive at work and beyond.
Details
Date posted: 08 September 2025
Pay scheme: Agenda for change
Band: Band 5
Salary: £31,049 to £37,796 per year pro rata
Contract: Permanent
Working pattern: Full-time
Location: Sheffield Children's NHS Foundation Trust, Western Bank, Sheffield, S10 2TH
Qualifications and Experience
Essential:
* Degree or proven graduate-level ability or demonstrable equivalent level of experience
* NHS operational experience
* Working knowledge of hospital systems (e.g. PAS)
* Experience of working and negotiating with colleagues at all levels
* Experience of working within an NHS environment and planning healthcare services
* Demonstrable experience of managing a waiting list
* Ability to use information/data to support improvement of performance and service delivery
Desirable:
* Evidence of ongoing professional development
* Microsoft Office qualifications (ECDL or equivalent)
* Operational/line management experience
* Experience of managing information, sharing and analysing data
Knowledge and Skills
Essential:
* In-depth knowledge of waiting list policies and waiting time targets for outpatient and inpatient care
* Excellent organisational, prioritisation, and communication skills
* Ability to work as part of a team and independently
* Proficiency in Microsoft Office, including Excel
* Proven track record of delivering and achieving targets
Desirable:
* Awareness of Trust policies and NHS climate
* Leadership/management training
* An understanding of clinical governance
Personal Attributes
Essential:
* Enthusiasm and commitment
* Effective oral and written communication
* Assertiveness and negotiation skills
* Excellent interpersonal skills and experience dealing with senior clinical and managerial staff
* Ability to ask for help and guidance
* Ability to work under pressure and prioritise conflicting deadlines
* Attention to detail and flexible approach to service needs
* Problem solving and initiative
* Willingness to travel to other hospital sites occasionally
Diversity and Inclusion
We are committed to creating an inclusive environment that celebrates diversity and supports everyone's success. We prioritise Equality, Diversity, and Inclusion in recruitment practices, creating a welcoming space for people of all backgrounds. We welcome feedback to enhance our practices. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, we are building a workplace where everyone belongs.
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