Job Description
Location: Dagenham (Hybrid)Salary: £50,000 per annumContract: 12-month Fixed Term ContractHours: Full-time
We are seeking an experienced and proactive HR Business Partner on a12-month fixed-term contract. Reporting to the Associate Director of HR, this role will deliver a high-quality, solutions-focused HR service across one or more of our business units, including BDMS (repairs & maintenance), BDTP (corporate services), BDT, and BDCC (schools, cleaning & catering).
Acting as a trusted adviser, you will partner with managers to resolve complex employee relations matters, support organisational change, and drive best-practice, legally compliant people management. You will play a key role in shaping a positive, high-performing culture built on fairness, consistency, and trust.
Key Responsibilities
* Partner with leaders and managers to proactively identify, assess and resolve HR and ER issues, ensuring fair, consistent, and legally compliant outcomes.
* Translate business priorities and legislative changes into practical workforce solutions.
* Provide high-quality, timely advice on complex casework including conduct, capability, attendance, grievance and performance.
* Build strong, collaborative relationships with managers and trade unions, improving communication, engagement and workplace culture.
* Support and lead organisational change initiatives including restructures, redundancies, TUPE and service redesign.
* Lead HR projects and manage external partners such as legal advisers, OH providers and mediators.
* Own HR data reporting-maintaining accurate case records, analysing ER trends, and producing meaningful insights for decision-making.
* Champion the CIPHR system, ensuring accurate data and strong operational reporting.
* Drive continuous improvement of HR policies, processes and people management practices.
* Maintain up-to-date knowledge of employment law, contributing to policy development, guidance, and manager toolkits.
* Support delivery of targeted development and training to build manager capability.
* Carry out other duties consistent with the scope and level of the role.
Person Specification
Qualifications / Membership
* CIPD Level 5 or equivalent experience
* CIPD membership
Experience
* Significant experience partnering with managers, unions and external stakeholders to resolve complex ER matters.
* Proven track record of delivering a responsive, customer-focused HR service.
* Strong working knowledge of employment law, terms and conditions, contracts and policy interpretation.
* Experience managing high-volume HR/ER caseloads with fair, consistent and legally compliant outcomes.
* Experience working in unionised environments, including consultation and dispute resolution.
* Demonstrated capability supporting restructures, redundancy processes and TUPE transfers.
* Skilled in analysing HR data, identifying trends and producing clear workforce insights.
* Proven experience developing and implementing HR and ER policies.
* Experience coaching managers to build capability and confidence in people management.
Skills & Abilities
* Ability to work autonomously, exercising sound judgement and assessing risk effectively.
* Excellent organisation and time-management skills with the ability to prioritise complex casework.
* High attention to detail and accuracy in documentation and reporting.
* Strong analytical skills with the ability to evaluate issues and determine appropriate actions.
* Skilled in managing conflict and sensitive situations with professionalism.
* Excellent written and verbal communication skills.
* Strong project management capability.
* Effective coaching and influencing skills.
* Creative problem solver with a solution-focused approach.
* Strong IT literacy with HR system experience (CIPHR desirable).
* Commitment to equality, diversity, inclusion and anti-discriminatory practice.
* Ability to work collaboratively as part of a multidisciplinary People & Culture team.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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