Are you a proactive, motivated and detail-driven individual ready to thrive in a fast-paced, purpose-led environment? Do you want to be part of something meaningful and help turn every donation into vital care for those living with life-limiting illnesses? We are looking for a motivated, organised and people-focused Retail Stock Supervisor to join our Distribution Centre team and play a key role in supporting our growing network of charity shops across East and West Sussex. Our shops raise vital income to support people living with life-limiting illnesses, and our Distribution Centre is at the heart of that operation—processing donated goods, supplying stores and online platforms, and supporting our fantastic team of volunteers. Location: St Peter & St James Distribution Centre, Hurstpierpoint, Hassocks, BN6 9ES Salary: £24,650 - £25,050 per annum Working hours: Full-time, 37.5 hours per week Closing date: Applications will be reviewed as they are received – apply early to be considered! What You’ll Be Doing In this busy, hands-on role, you will: Accept, sort and prepare donated goods for sale across shops and online platforms Prioritise and process items with Gift Aid to maximise income Ensure excellent service for donors, supporters and customers Train, supervise and motivate a team of Distribution Centre volunteers Identify and allocate high-value items to the most suitable sales outlets Manage stock levels and respond to requests from shops and online sales teams What We’re Looking For We’re looking for someone with a proactive attitude, a great eye for detail, and strong organisational skills. You should enjoy working as part of a team and be confident taking initiative. You’ll bring: Excellent communication and customer service skills Experience motivating and working with volunteers or teams A good understanding of retail Gift Aid and the value of second-hand goods Knowledge of health and safety and manual handling procedures The ability to work efficiently in a fast-paced environment Desirable (but not essential): Experience in charity retail or a stockroom environment Confidence using IT systems and knowledge of online selling platforms Why Join Us? Work for a charity with a real purpose, helping to provide outstanding end-of-life care. Join a friendly, supportive team dedicated to making a difference. Varied and rewarding role where no two days are the same! Be part of a respected local organisation that values its people. At St Peter & St James Hospice, we believe that our people are at the heart of what we do. Join us and be part of a team that truly makes a difference every single day. Please view the full job description and person specification for the role at the bottom of the webpage. For more information or an informal chat about the role, please contact Michael Blair, Distribution Centre Manager at mblair@stpjhospice.org. We look forward to hearing from you! The Organisation St Peter & St James Hospice is a leading provider of specialist palliative and end of life care for our Mid-Sussex community. People affected by life-limiting illness are central to everything we do and it is our mission to ensure they receive the best possible care, in the right place, at the right time. Our services are free of charge can be accessed at home, in a care setting, or at the Hospice in North Chailey. We achieve our goals through the organisation’s talented people, by attracting, retaining and developing a highly skilled, diverse and engaged workforce. Over 150 employees and 400 volunteers work in a variety of roles across our Clinical Services, Retail and Support Functions. If you're looking to put your skills to use in an organisation that makes a difference for its local community and values Compassion, Integrity, Accountability, Excellence and Inclusivity then click 'Apply Now'! The Benefits Benefit 1 Benefit 2 Benefit 3 Benefit 4 The Values Innovation We are creative and fearless in our work. Accountability We take ownership of our work and lead from the front. Teamwork We collaborate widely and build supportive environments. 27 days holiday Company sick pay scheme Enhanced maternity/adoption pay Occupational health support Leadership development programme 20% discount in our charity shops Our people Maddie Lewis Retail Manager "It's great to know that each day is an opportunity to make a difference for our local community." Simon Clasper Retail Driver "Working here isn't just about giving back; it's about being part of a team united by a sense of purpose." Anita Bungaroo Retail Assistant Manager "Knowing that the work I do with my team is helping a great cause and changing lives is really rewarding". Victoria Webber and Wendy Agate Relationship Fundraisers "Every pound raised for our hospice brings comfort and dignity to those facing life's most challenging moments, making every effort deeply meaningful." Jon Anderson Community Clinical Nurse Specialist "Being a part of someone’s end of life care and supporting their loved ones through their grieving process is a real privilege." Debbie Newman Retail Assistant Manager "I love the interaction with our local community and helping customers find just what they’re looking for!" Our people are our strength. We value diversity and inclusion so encourage applications from everyone, regardless of race, national origin, sex, gender identity and/or expression, sexual orientation, religion, disability or age. If you have any questions about this vacancy or require any reasonable adjustments throughout the recruitment process, please contact us on hr@stpjhospice.org. Please note we may shortlist and interview candidates as applications are received. Offers of employment are subject to satisfactory results from pre-employment checks (right to work, references and Occupational Health). Documents