Job Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. The ideal candidates will possess a passion for hospitality and a commitment to providing exceptional guest services. This role is pivotal in creating a welcoming atmosphere for our patrons while ensuring smooth operations within the restaurant. Candidates with prior restaurant experience, culinary skills, and a knack for upselling will thrive in this dynamic environment.
Responsibilities
* Greet guests warmly and ensure they feel welcome upon arrival.
* Take orders accurately and efficiently, ensuring all dietary requirements are noted.
* Serve food and beverages with attention to detail and presentation.
* Assist in food preparation and maintain high standards of food safety throughout service.
* Manage time effectively to ensure timely delivery of orders and excellent guest experiences.
* Upsell menu items to enhance guest satisfaction and increase sales.
* Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations.
* Collaborate with kitchen staff to ensure seamless communication regarding orders and special requests.
* Handle guest inquiries or complaints professionally, striving for resolution and satisfaction.
Qualifications
* Previous experience in a hospitality or restaurant setting is highly desirable.
* Knowledge of food safety standards and practices is essential.
* Basic math skills for handling transactions accurately.
* Experience in serving or kitchen roles is an advantage, particularly in fast-paced environments.
* Strong time management skills to balance multiple tasks efficiently.
* Excellent guest service skills with a friendly, approachable demeanour.
* A willingness to learn and adapt in a busy environment, demonstrating flexibility as needed. Join us as we create memorable dining experiences for our guests
Job Types: Part-time, Zero hours contract
Pay: £12.21-£12.50 per hour
Expected hours: 10 – 30 per week
Benefits:
* Company pension
* Employee discount
* Flexitime
* Store discount
Work Location: In person